Motion on Interlogix TVB-5403

[melando]

Hi I have added the camera Interlogix TVB-540 and it won't detect motion. I have tried different Motion Notification types without result.

Log: Log ID: 2023-05-14T09:32:25.038Z App version 2.0.40

9:32:25.038: Fetching (192.168.1.22) NOW image with no Auth from: http://192.168.1.22/onvif-http/snapshot?Profile_2 9:32:25.074: SnapShot fetch result (192.168.1.22): Status: false, Message: Unauthorized, Code: 401

9:32:25.076: Fetching (192.168.1.22) NOW image with Basic Auth. From: http://192.168.1.22/onvif-http/snapshot?Profile_2 9:32:26.110: SnapShot fetch result (192.168.1.22): Status: true, Message: OK, Code: 200

9:32:26.297: Now Image Updated (192.168.1.22) 9:32:28.372: Fetching (192.168.1.22) NOW image with Basic Auth. From: http://192.168.1.22/onvif-http/snapshot?Profile_2 9:32:29.208: SnapShot fetch result (192.168.1.22): Status: true, Message: OK, Code: 200

9:32:29.437: Now Image Updated (192.168.1.22) 9:33:13.536: Fetching (192.168.1.22) NOW image with Basic Auth. From: http://192.168.1.22/onvif-http/snapshot?Profile_2 9:33:14.589: SnapShot fetch result (192.168.1.22): Status: true, Message: OK, Code: 200

9:33:14.805: Now Image Updated (192.168.1.22) 9:33:33.902: Fetching (192.168.1.22) NOW image with Basic Auth. From: http://192.168.1.22/onvif-http/snapshot?Profile_2 9:33:34.431: SnapShot fetch result (192.168.1.22): Status: true, Message: OK, Code: 200

9:33:34.591: Now Image Updated (192.168.1.22) 9:33:58.792: Fetching (192.168.1.22) NOW image with Basic Auth. From: http://192.168.1.22/onvif-http/snapshot?Profile_2 9:33:59.622: SnapShot fetch result (192.168.1.22): Status: true, Message: OK, Code: 200

[AdyRock]

Is the motion turned on ![Uploading Screenshot_20230514_120828_Homey.jpg…]()

[melando]

Yes, in Homey and also in the cameras web interface.

[AdyRock]

The log has no motion messages showing. Can you set the log level to Detailed Information and then restart the app. Once the app has started (about 30 seconds), Send the log.

[melando]

Sent :-)

[melando]

Log after turning motion off and on:

19:12:48.293: Switch motion detection Off (192.168.1.22) 19:12:48.299: App.unsubscribe: 192.168.1.22 19:12:48.305: App.unsubscribe: Found entry for 192.168.1.22 19:12:48.312: App.unsubscribe: Unregister entry for 192.168.1.22 19:12:48.316: Unsubscribe push event (192.168.1.22): http://192.168.1.22/onvif/Events/SubManager_2023-05-14T19:05:55Z_1 19:12:48.366: Push unsubscribe response (192.168.1.22): [ { "unsubscribeResponse": [ "" ] } ] 19:12:52.333: Switch motion detection On (192.168.1.22) 19:12:52.347:

registering Push events (192.168.1.22)

19:12:52.355: App.subscribeToCamPushEvents: 192.168.1.22 19:12:52.368: App.subscribeToCamPushEvents: Registering 192.168.1.22 19:12:52.377: Setting up Push events (192.168.1.22) on: http://192.168.1.75:9998/onvif/events/192.168.1.22 19:12:52.420: Subscribe response (192.168.1.22): 192.168.1.22 - Info: [ { "subscribeResponse": [ { "subscriptionReference": [ { "address": [ "http://192.168.1.22/onvif/Events/SubManager_2023-05-14T19:12:51Z_0" ] } ], "currentTime": [ "2023-05-14T19:12:51Z" ], "terminationTime": [ "2023-05-14T19:17:51Z" ] } ] } ] 19:12:52.435: Push renew every (192.168.1.22): 300s @ http://192.168.1.22/onvif/Events/SubManager_2023-05-14T19:12:51Z_0 19:12:52.442:

Waiting for Push events (192.168.1.22)

19:13:45.274: Sending log 19:13:46.803: Message sent: 50e11c0d-6e91-67af-e037-2d67e7b3fbcc@ady.duckdns.org

[AdyRock]

Well, it all looks fine, so I'm not sure why events aren't being sent. Have you tried to trigger the motion while logging is enabled like this?

[melando]

Yes i have tried i don't think it shows in the log...

10:58:3.914: Switch motion detection Off (Inngangsdør) 10:58:3.915: App.unsubscribe: Inngangsdør 10:58:3.918: App.unsubscribe: Found entry for 192.168.1.22 10:58:3.919: App.unsubscribe: Unregister entry for 192.168.1.22 10:58:3.922: Unsubscribe push event (192.168.1.22): http://192.168.1.22/onvif/Events/SubManager_2023-05-19T07:14:16Z_0 10:58:4.091: Push unsubscribe response (192.168.1.22): [ { "unsubscribeResponse": [ "" ] } ] 10:58:8.941: Switch motion detection On (Inngangsdør) 10:58:8.943:

registering Push events (Inngangsdør)

10:58:8.944: App.subscribeToCamPushEvents: Inngangsdør 10:58:8.946: App.subscribeToCamPushEvents: Registering 192.168.1.22 10:58:8.947: Setting up Push events (Inngangsdør) on: http://192.168.1.46:9998/onvif/events/192.168.1.22 10:58:8.970: Subscribe response (Inngangsdør): 192.168.1.22 - Info: [ { "subscribeResponse": [ { "subscriptionReference": [ { "address": [ "http://192.168.1.22/onvif/Events/SubManager_2023-05-21T10:58:06Z_0" ] } ], "currentTime": [ "2023-05-21T10:58:06Z" ], "terminationTime": [ "2023-05-21T11:03:06Z" ] } ] } ] 10:58:8.972: Push renew every (Inngangsdør): 300s @ http://192.168.1.22/onvif/Events/SubManager_2023-05-21T10:58:06Z_0 10:58:8.974:

Waiting for Push events (Inngangsdør)

[melando]

The motion detection is on in the app and on the web interface for the camera. But it sais the onvif camera has turned it off.