an error with testing account

[rustykey]

Hi, I'm testing Adyen plugin on magento2, but I got an error as follows. Even I generated new password with Web Service on Test-Adyen site, still I get same the error.

[error.log] [2017-05-31 03:17:20] AdyenLoggerTest.ERROR: Probably your Web Service username and/or password is incorrect (Network error [errno 0]: ) {"is_exception":false} []

[info.log] [2017-05-31 03:17:18] AdyenLoggerTest.INFO: Request url to Adyen: https://pal-test.adyen.com/pal/servlet/Payment/v18/authorise {"is_exception":false} [] [2017-05-31 03:17:18] AdyenLoggerTest.INFO: Params in request to Adyen:Array ( [merchantAccount] => Althea [shopperReference] => 76307 [shopperEmail] => rustykey@naver.com [shopperIP] => 115.133.60.122 [billingAddress] => Array ( [street] => 5-52 Jalan Bangsar Utama 1 [postalCode] => 59000 [city] => Kuala Lumpur [houseNumberOrName] => NA [stateOrProvince] => Wilayah Persekutuan Kuala Lumpur [country] => ID )

[deliveryAddress] => Array
    (
        [street] => 5-52 Jalan Bangsar Utama 1
        [postalCode] => 59000
        [city] => Kuala Lumpur
        [houseNumberOrName] => NA
        [stateOrProvince] => Wilayah Persekutuan Kuala Lumpur
        [country] => ID
    )

[amount] => Array
    (
        [currency] => IDR
        [value] => 80
    )

[reference] => 400081893
[fraudOffset] => 0
[browserInfo] => Array
    (
        [userAgent] => Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
        [acceptHeader] => */*
    )

[recurring] => Array
    (
        [contract] => ONECLICK
    )

[additionalData] => Array
    (
        [card.encrypted.json] => adyenjs_0_1_16$doBUvVdDR0ufXcoBnsuz+DsMyMZE8szpTu18hBJCstlZ00aWTTqNujaJyJEvjBVLldfmZe3ckrQrs5P4TQ5yIaNrV7O00DRyu935IYQgMaIdWXC4BSGJ/fY+XsMqvuSOylyU5CxPbU+DkuxJnsyZ2vhZhBibBXBL2n1BoA32E871djBgvqVH1P0fYfq8hn8ps0iOEz12PCGvI0EEI12OK3qck1zvN35XxA3utjhcQiAL/XwlnvDK4N0bynqJ102bsaPTXTfAZkl83ZFD9wOYwBA2n19O+MA6qXqnwXuES+2AGSVEelzXyDlbUhshckCqeTjLgG2YJ7ebm09lCTApIg==$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
    )

) {"is_exception":false} [] {"is_exception":false} [] [2017-05-31 03:17:18] AdyenLoggerTest.INFO: JSON Request to Adyen:{"merchantAccount":"Althea","shopperReference":"76307","shopperEmail":"rustykey@naver.com","shopperIP":"115.133.60.122","billingAddress":{"street":"5-52 Jalan Bangsar Utama 1","postalCode":"59000","city":"Kuala Lumpur","houseNumberOrName":"NA","stateOrProvince":"Wilayah Persekutuan Kuala Lumpur","country":"ID"},"deliveryAddress":{"street":"5-52 Jalan Bangsar Utama 1","postalCode":"59000","city":"Kuala Lumpur","houseNumberOrName":"NA","stateOrProvince":"Wilayah Persekutuan Kuala Lumpur","country":"ID"},"amount":{"currency":"IDR","value":80},"reference":"400081893","fraudOffset":"0","browserInfo":{"userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10_12_1) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/58.0.3029.110 Safari\/537.36","acceptHeader":"\/"},"recurring":{"contract":"ONECLICK"},"additionalData":{"card.encrypted.json":"adyenjs_0_1_16$doBUvVdDR0ufXcoBnsuz+DsMyMZE8szpTu18hBJCstlZ00aWTTqNujaJyJEvjBVLldfmZe3ckrQrs5P4TQ5yIaNrV7O00DRyu935IYQgMaIdWXC4BSGJ\/fY+XsMqvuSOylyU5CxPbU+DkuxJnsyZ2vhZhBibBXBL2n1BoA32E871djBgvqVH1P0fYfq8hn8ps0iOEz12PCGvI0EEI12OK3qck1zvN35XxA3utjhcQiAL\/XwlnvDK4N0bynqJ102bsaPTXTfAZkl83ZFD9wOYwBA2n19O+MA6qXqnwXuES+2AGSVEelzXyDlbUhshckCqeTjLgG2YJ7ebm09lCTApIg==$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"}} {"is_exception":false} [] [2017-05-31 03:17:20] AdyenLoggerTest.INFO: JSON Response is: {"is_exception":false} []

[lancergr]

Hi @rustykey

Could you double check that the username/password that are reaching this function are indeed correct for Adyen Test environment and that are associated with a System user (not Customer Area user)? https://github.com/Adyen/adyen-php-api-library/blob/develop/src/Adyen/HttpClient/CurlClient.php#L122 Could you also check what is the returned HTTP status code?

This file should be located under vendor/adyen/php-api-library folder within your Magento.

Regards, Giorgos Adyen

[rikterbeek]

Hi @rustykey,

Are your problems now solved ?

Regards, Rik Adyen

[vkarick]

I have the same problem. Error code in response is 401

[vkarick]

I've figured out. Yes need to use Web Service User with needed roles. Not System user.