Adyen / adyen-magento2

Adyen Payment plugin for Magento2
MIT License
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Cannot create second capture invoice until webhook responds to first capture invoice #2666

Open pignion opened 3 days ago

pignion commented 3 days ago

Describe the bug Cannot create second capture invoice until webhook responds to first capture invoice.

To Reproduce Steps to reproduce the behavior:

  1. Create a Magento order with multiple items or qtys
  2. Wait for the AUTHORIZE webhoook to make the order able to be invoiced and captured
  3. Submit an invoice to the Magento web API (or create one in the admin) with:
    • capture set to true
    • only some items in the order invoiced
  4. Immediately attempt to use the Magento Web API to send a second invoice for additional items for the same order, before the CAPTURE webhoook from the first invoice has yet been called

Expected behavior A second invoice is created, a second capture request is sent to Adyen

Actual behavior The following validation error message:

An invoice cannot be created when an order has a status of payment_pending

This means an automated invoicing system (such as ours) that calls Magento's Web APIs for invoicing would not be able to know whether it is safe to call the Web API, because it would not know whether the order is still waiting for a CAPTURE webhook. Sending multiple invoices in close time proximity for a single order is not uncommon, and a trial and error approach to this is not feasible in our environment, which processes incoming Magento Web API calls asynchronously.

Magento version 2.4.5-p5

Plugin version 9.4.1

Additional context When an invoice that is set to capture is submitted (via webservice or admin), Adyen’s module sets the state of the order to payment_pending until Adyen calls a CAPTURE webhoook.

vendor/adyen/module-payment/Gateway/Response/PaymentCaptureDetailsHandler.php:66

if ($response["status"] === TransactionCapture::CAPTURE_RECEIVED) {
    $this->setInvoiceToPending($payment);
}

Once the CAPTURE webhoook is called, if the order hasn’t been completely invoiced, the status is set back to its pre-invoice state (this isn't particularly desired behavior either).

vendor/adyen/module-payment/Helper/Order.php:310

/*
 * Set order status back to pre_payment_authorized if the order state is payment_review.
 * Otherwise, capture-cancel-refund is not possible.
 */
if ($order->getState() === MagentoOrder::STATE_PAYMENT_REVIEW) {
    $order = $this->setPrePaymentAuthorized($order);
}

Submitting another invoice before receiving the CAPTURE webhook for the previous invoice prevents Magento from being able to create the invoice because payment_pending is not a state where magento allows invoices to be created:

vendor/magento/module-sales/Model/Order/Validation/CanInvoice.php:42

private function isStateReadyForInvoice(OrderInterface $order)
    {
        if ($order->getState() === Order::STATE_PAYMENT_REVIEW ||
            $order->getState() === Order::STATE_HOLDED ||
            $order->getState() === Order::STATE_CANCELED ||
            $order->getState() === Order::STATE_COMPLETE ||
            $order->getState() === Order::STATE_CLOSED
        ) {
            return false;
        }

        return true;
    }