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Adyen / adyen-shopware6

Adyen Payment plugin for Shopware 6
MIT License
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[ECP-9279] Bancontact mobile doesn't work #510

Open wannevancamp opened 3 weeks ago

wannevancamp commented 3 weeks ago

Describe the bug

The payment method Bancontact mobile gives the following error after you pay the order.

Uncaught PHP Exception Shopware\Core\Checkout\Payment\Exception\TokenInvalidatedException: "The provided token eyJ.... is invalidated and the payment could not be processed." at /var/web/vd25152/releases/20240427.2236/vendor/shopware/core/Checkout/Payment/Cart/Token/JWTFactoryV2.php line 80

Versions Shopware version: all Plugin version: all

To Reproduce Steps to reproduce the behavior:

  1. On your mobile phone pay an order with Bancontact mobile
  2. You get redirected to the Bancontact mobile app
  3. Pay the order
  4. You are redirected to Shopware
  5. Result: an error is shown: TokenInvalidatedException

Expected behavior When returning back to the shop after a successful payment the order finish page must be shown.

candemiralp commented 3 weeks ago

Hello @wannevancamp,

Thank you for creating this issue with the details. We've created an internal ticket to handle this case and our support team is also investigating the issue as you have an active support ticket.

You will be informed when we conclude the investigation.

Best regards, Can