unable to start rtm CHANNEL_MESSAGE_ERR_USER_NOT_LOGGED_IN

[srinath116]

Target device: (Note: simulators are not supported for running the UIKit)

• Device: [Redmi note 9 pro max]
• OS:
  • [ ] IOS
  • [X] Android
• OS Version: [e.g. 22, 14.1]

App Info

• Type:
  • [X] React Native CLI
  • [ ] Expo CLI (using custom development clients)
• CLI Version: [0.69.1]

Describe the issue i have tried enabling rtm to get the active member count in the room im passing all the necessary props required

{ "appId": "XXXX", "channel": "XX", "layout": 2, "rtcToken": , "rtcUid": "rtmToken": "rtmUid": }

To Reproduce Steps to reproduce the behavior: im using the same snippet defined in the readme

Screenshots If applicable, add screenshots to help explain your problem.

on Deubgging from node modules LOGIN_ERR_INVALID_ARGUMENT this was error in login

[EkaanshArora]

are you using the right channel token for RTM?

[srinath116]

yes im generating it using the generators provided in the agora documentation token generator but the rtc token and rtm token are same when generated is this expected?

[EkaanshArora]

They should both be different, try this sample?

[srinath116]

@EkaanshArora thanks for the reply can you point me to the python implementation ?

[EkaanshArora]

sure, here: https://github.com/AgoraIO/Tools/blob/master/DynamicKey/AgoraDynamicKey/python3/sample/RtmTokenBuilder2Sample.py

[srinath116]

@EkaanshArora the issue still persists after moving to v2 attaching the props lemme know if im sending something wrong

{"appId": "XXXX", "channel": "XXXX", "disableRtm": false, "layout": 2, "rtcToken": "006af4d792267ae4388a7a11165c0b58778IAD1bU5a8tOTjWWtRrH8Myf2eLoZ4toBA5F6tR/Do+dQOyhc33GbjtJtIgA9g7oF9pLIZAQAAQD2kshkAgD2kshkAwD2kshkBAD2kshk", "rtcUid": 3, "rtmToken": "006af4d792267ae4388a7a11165c0b58778IAA9xGipPJI4Umph4EUucLMzRvax/KtVJ8On7aNWEf+Ydfg12E0AAAAAEABeIjgC9pLIZAEA6AP2kshk", "rtmUid": 3, "token": "006af4d792267ae4388a7a11165c0b58778IAD1bU5a8tOTjWWtRrH8Myf2eLoZ4toBA5F6tR/Do+dQOyhc33GbjtJtIgA9g7oF9pLIZAQAAQD2kshkAgD2kshkAwD2kshkBAD2kshk", "uid": 3}

[bipin-sakariya]

Video automatic mute when i calling from ios device. Would you please help me.