AgoraIO-Extensions / Agora-Unreal-RTC-SDK

MIT License
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Windows 11 display #87

Closed Shumaro211 closed 1 year ago

Shumaro211 commented 1 year ago

Hello again, I got a problem, someone reported us that his windows 11 machine only shows on the screen share system "display 1", but getting more than one, so at least the name of each display is not set correctly.

We suspect is because of Windows 11, are you aware of that problem? I'll try to get a windows 11 computer to see if the problem persist.

Thank you!

WinterPu commented 1 year ago

Sry, I don't get it. Can you explain the issue with more details? What does he expect to see, 1 view or 2 more views? Both views are with the name "Display 1"?

BTW, I am using Win11. If the problem is as I understood it, then I haven't encountered it before.

Shumaro211 commented 1 year ago

Instead of showing displays like the applications you have opened it just shows display1.

The only clue we have is the fact that it's using windows 11. Screenshot_20230827_222314_WhatsApp

WinterPu commented 1 year ago

I believe the issue might be that the source infos hasn't been accurately copied. You can verify by checking the example provided below. ( currently, recommend use UE4.27) https://github.com/AgoraIO-Extensions/Agora-Unreal-RTC-SDK/tree/main/Agora-Unreal-SDK-CPP-Example/Source/AgoraExample/Examples/Advanced/ScreenShare

The picture below shows the result of running it on Windows 11. image

Shumaro211 commented 1 year ago

We just tested in a Windows 11 computer and is working, I feel that an outdated graphic drivers might be the issue. Thank you for your time.