Error

[fouda4ever]

Debug info: Anki 2.1.35 (84dcaa86) Python 3.8.1 Qt 5.12.6 PyQt 5.12.3 Platform: Windows 10 Flags: frz=True ao=True sv=1 Add-ons, last update check: 2021-07-18 23:46:35

Caught exception: Traceback (most recent call last): File "<C:\Program Files\Anki\decorator.pyc:decorator-gen-8>", line 2, in onPaste File "lib\site-packages\anki\hooks.py", line 638, in decorator_wrapper File "lib\site-packages\anki\hooks.py", line 635, in repl File "C:\Users\Mohammad\AppData\Roaming\Anki2\addons21\1151815987__init.py", line 116, in paste_event w.convert(mime) File "C:\Users\Mohammad\AppData\Roaming\Anki2\addons21\1151815987\utils\webp.py", line 167, in convert if self.to_webp(tmp_file, webp_filepath) is False: File "C:\Users\Mohammad\AppData\Roaming\Anki2\addons21\1151815987\utils\webp.py", line 141, in to_webp p = subprocess.Popen(stringify_args(args), File "subprocess.py", line 854, in init__ File "subprocess.py", line 1307, in _execute_child OSError: [WinError 216] This version of %1 is not compatible with the version of Windows you're running. Check your computer's system information and then contact the software publisher

[tatsumoto-ren]

If you're running a 32-bit version of Windows, there's nothing that can be done. Unless you install a 64-bit OS of course.

[fouda4ever]

Thanks