Problems getting started - newbie on Legend

[GoogleCodeExporter]

This is not a bug report, but a usability report from a real-world user. 

Legend newbie here, with need for both Danish en English keyboard. Your app
seems like a fine solution to that unbelievable problem - and the first
solution that worked for me.

It did however take me some time to make it work. 

I expected that the check-mark in Settings/Language&Keyboard set
Scandinavian keyboard as default immediately. (I assume that there are some
technical reasons for not doing that. But if the check-mark only makes SK
available so it can be selected then I don't see the need for this
check-mark. If users don't want SK as an option then they shouldn't install
it. Having only "Scandinavian keyboard" and "Touch Input" in the Text
Settings list would also make it more clear that they are alternatives.)

I expected the help text to tell me to use the standard layouts "settings"
gear to change to another keyboard, so that was how I understood it.

Finding the resolved issue 48 and again reading "Hold down at the
textfield" finally made the trick for me.

Please consider making it even more clear how new users should get started.

I think it would have helped me to be told that: 
"Scandinavian keyboard" is an alternative to the built-in input method
"Touch Input". To change the input method make a long click in an input
field with a flashing cursor.

Another reason I got confused might have been that I used the input field
in the Search widget for testing, and that doesn't behave as expected when
the input method is changed or when I press "back".

(I wonder why you don't capitalize "keyboard" when it appears in the
product name. I also wonder why it is named as being for Scandinavia only -
it solves a world-wide problem.)

Original issue reported on code.google.com by kiile...@gmail.com on 5 Jun 2010 at 1:04

[GoogleCodeExporter]

The way the keyboard is enabled and chosen is how it is done in the Android 
system, 
and I can't change that. It's not possible (afaik at least) to enable it 
automatically, so the user has to both press the check-mark in settings, and 
then 
choose it.

I don't know when you installed this, but in the newest version, that was 
recently 
released, you can press Open in Market to get a description on how to use it. 
There 
you just have to press the first button, check Scandinavian keyboard, then 
press the 
second button and select Scandinavian keyboard. Do you think this is a 
sufficient 
description, or should I add anything?

This description can only be shown by selecting Open in Market, or when you 
install 
an apk-file, and not in the all programs menu, because it would make 
unnecessary 
clutter in that menu, and I don't think people would like it.

To answer your last two questions. "keyboard" is probably not capitalized 
because in 
Norwegian we only capitalize the first word, and therefore I didn't think of it.

It was originally called Norwegian keyboard, but the day after it was released 
I got 
a request from a Swede to make a Swedish layout as well, and then it became 
Scandinavian keyboard. Later, I got requests for other languages as well, but 
since 
it had been out a while I didn't think it would be a good idea to change the 
name. I 
also didn't know what else I would call it.

Now I know that it's probably not a good idea to use a region in the name, as 
it may 
expand.

Original comment by trygv...@gmail.com on 5 Jun 2010 at 1:56

• Changed state: Waiting
• Added labels: Type-Other
• Removed labels: Type-Defect

[GoogleCodeExporter]

I tried installing some other input methods, and I can see that they it the 
same way,
so I guess that is the state of art ;-)

I just tried installing again, and I could only select "Install". But you are 
right,
when I wait until it has been installed and go there again then I have the 
"Open"
option. That would have been a help, but I did not see any reason to go back to 
the
installer to get help.

Could the same help be shown in "Help & about"? That was were I looked.

I think the texts would have worked better for me if they also explained the
essential concepts, such as Input methods that had to be both enabled and 
selected.

I have attached a patch with a proposal of changes to the texts. Unfortunately 
I also
rephrased most of it to how I would have written. I'm not sure it has improved 
the
english, but I think it has made it more boring and clear.

Original comment by kiile...@gmail.com on 5 Jun 2010 at 3:21

Attachments:

• sk-install-texts.diff

[GoogleCodeExporter]

I agree.

I installed it two weeks ago (and read the help & about) and it was only today 
when I read this that I figured out how to enable the keyboard. Even though I 
actually did have a different keyboard installed at a point but I had forgotten 
that you had to LONG PRESS. Yes, your users really are that stupid.

Thanks for a great keyboard!

Original comment by mortengr...@gmail.com on 29 Jul 2010 at 3:17