ogg format seems to be off

[Artissol]

Freshdesk Ticket ID: 4

                   <div> Freshdesk Ticket Agent: Manogna M</div>
                   <div> Freshdesk Ticket Agent Email: mmanthena@artissol.com</div>
                   <div> Ticket Priority: Low</div>
                   <div> Freshdesk Ticket Description: </div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">Hi,<br><br> I tried uploading an .ogg file, to share it with my team. But the action failed?<br><br> Clarice Boone</div></br><div>Ticket attachments : </div><div>1.<a href="https://s3.ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/81001750238/original/black-panther-caught-in-Dibrughar.jpg?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2WD6T3JNC%2F20200305%2Fap-south-1%2Fs3%2Faws4_request&X-Amz-Date=20200305T120655Z&X-Amz-Expires=86400&X-Amz-Signature=6569d9dbfefb2fbd6acfe25092552b75cbb49b3c6173ff1de889fb6d00ac4937&X-Amz-SignedHeaders=Host" target="_blank" rel="noreferrer">black-panther-caught-in-Dibrughar.jpg</a></div><div>2.<a href="https://s3.ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/81001750239/original/cats.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2WD6T3JNC%2F20200305%2Fap-south-1%2Fs3%2Faws4_request&X-Amz-Date=20200305T120655Z&X-Amz-Expires=86400&X-Amz-Signature=00a4da231a394906769eaf6ec568ef10901a337ab2aa3c206dbc39c5d1209a28&X-Amz-SignedHeaders=Host" target="_blank" rel="noreferrer">cats.png</a></div>

[Artissol]

Agent Manogna M linked Freshdesk ticket 4 for this issue.

[Artissol]

Agent Manogna M unlinked Freshdesk ticket 4 from this issue.