AlaskaAirlines / auro

Document repository to support all Auro custom element repos.
https://auro.alaskaair.com
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Project: User Definition #100

Closed blackfalcon closed 3 years ago

blackfalcon commented 4 years ago

Problem statement

In regards to Auro and it's related assets, who are the different user types and their needs? Who are the different stakeholder groups and their needs? How do we use this insight to help clarify problems that need to solve and whether delivered solutions are solving them?

Approach

In team discussion, we have personified two groups with three sub-groups each.

The approach is to quantify these personas and have a clear definition for each to guide us with our content strategy.

Hypothesis

Once the data is c collected that helps address the questions of user types and stakeholder groups, the assumption is that the Auro team can be extremely clear in their communication and have the utmost confidence that the deliverables from the team will meet their expectations.

geoffrich commented 4 years ago

Some thoughts on the engineer types:

blackfalcon commented 3 years ago

No resources to really dig into this as an independent epic.