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Alexey-T / CudaText

Cross-platform text editor, written in Free Pascal
Mozilla Public License 2.0
2.39k stars 166 forks source link

Unable to open Addon Manager or Multi Installer on Windows 10 #5545

Closed LouieTian0209 closed 2 weeks ago

LouieTian0209 commented 3 weeks ago

Earlier today I installed the latest version of CudaText on my Linux machine and it has been working just fine so far (apart from the LSP plugin not working properly which the dev has resolved rather quickly!). Thus on my Windows machine I also downloaded the latest version (1.214.7.0) from SF. Since it's not an installer for Windows, I just extracted the zip file and ran the executable. The editor launched just fine, but if I want to open Addon Manager or Multi Installer, it shows the following error dialog: image I usually have my VPN turned on so I thought this may be due to the fact that I'm using a VPN. After I turned it off and attempted to open Addon Manager or Multi Installer again, I got a different error dialog: image From the part of error message that's visible in the dialog, this appears to be some kind of connection issue. But I don't understand why it still happens even when I have my VPN turned on.

Alexey-T commented 3 weeks ago

I don't understand this error, maybe local gov has blocked the SF or SF has blocked your country. And, try to 'unlock' the cudatext.exe file in the Windows file properties dialog, if it is locked there.

LouieTian0209 commented 3 weeks ago

I don't understand this error, maybe local gov has blocked the SF or SF has blocked your country. And, try to 'unlock' the cudatext.exe file in the Windows file properties dialog, if it is locked there.

Indeed there are times that SF and GitHub are not accessible in my country with VPN off, so I'm not surprised about the second error message (when I have my VPN off) at all. However, when I turn on my VPN, I can confirm that both SF and GitHub can be accessed just fine, so I'm not quite sure what the first error message is about. I also checked and can confirm that cudatext.exe is not locked. This is not as big of a deal since I do most of my development work on Linux, and I want to use CudaText on Windows solely to replace Notepad++ as my primary general-purpose text editor, and CudaText without any additional plugins is already doing an excellent job on that.

Alexey-T commented 3 weeks ago

CudaText without any additional plugins is already doing an excellent job on that.

Except it don't have the spell checker (only as a plugin, and it is much slower). But I don't plan to write spell checker, it's not needed for me.

LouieTian0209 commented 3 weeks ago

CudaText without any additional plugins is already doing an excellent job on that.

Except it don't have the spell checker (only as a plugin, and it is much slower). But I don't plan to write spell checker, it's not needed for me.

That's totally fine for me. If I'm texting in a language I understand, then I'll do the spell checking myself anyways; otherwise if I need to process texts in a language I don't understand, I'm better off using translation software to proofread instead of relying on spell checking from a text editor.

Alexey-T commented 3 weeks ago

Also you can try:

does it help? if so, I will update them. we have some files from 2022.

LouieTian0209 commented 3 weeks ago

Also you can try:

  • update 'py/sys/certifi' python lib from PyPI.org (has certificate in .pem file)
  • update 'py/sys/requests' python lib from PyPI
  • and/or 'py/sys/urllib3'

does it help? if so, I will update them. we have some files from 2022.

Thanks for the advice, I'll give it a try later today.

LouieTian0209 commented 3 weeks ago

Also you can try:

  • update 'py/sys/certifi' python lib from PyPI.org (has certificate in .pem file)
  • update 'py/sys/requests' python lib from PyPI
  • and/or 'py/sys/urllib3'

does it help? if so, I will update them. we have some files from 2022.

Tried updating those packages, still getting errors, but this time the error message is different: image

Alexey-T commented 2 weeks ago

I asked one Win10 user about 'can he confirm?'. He replies:

Can NOT confirm this error. I just updated via AddOn manager und also used the Multi-Installation plug-in. See attached screenshot.

I asked 2nd user (@kvichans ), he cannot confirm too...

LouieTian0209 commented 2 weeks ago

I asked one Win10 user about 'can he confirm?'. He replies:

Can NOT confirm this error. I just updated via AddOn manager und also used the Multi-Installation plug-in. See attached screenshot.

I asked 2nd user (@kvichans ), he cannot confirm too...

Interesting. This seems most likely an ISP related issue. Since others can't reproduce it I think it's fair to mark it as No Stable Reproduction for now. Feel free to close this issue.