Open EscapeRush opened 1 year ago
You need to collect integration debug logs
Hi,
Thanks for the fast answer and sorry for not sending it right away.
Here is the debug log : f6fcf76b-14b4-4fdd-8f5f-d84aa3854401.txt
Hope you'll find something.
Thank you
Hi there,
Any news on that?
We would really appreciate if you could look it up when you have time, we can also send you the devices if you want to make some testings.
Thanks a lot
Hi,
Any news on that subject ? We are willing to work closely and supply you all the necessary infos. Would be greatly appreciated.
Thank you
Yes. I can confirm problem. It's similar like for zigbee devices. Cloud doesn't return new devices state...
If you share this device with my account sonofflan@gmail.com and allow me to switch on/off one of channels - I can try to fix this.
Hi,
I integrated my SPM 4 relay properly but when I turn off a switch, it automatically switches back to ON state. So it doesn't show the actual state of the relays.
Here's the diagnostic :
I already checked some similar issues with the SPM here but it said that it's been fixed in 3.5.1 but on my side it still doesn't work. Could you help?
Thank you so much :)