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AlexxIT / SonoffLAN

Control Sonoff Devices with eWeLink (original) firmware over LAN and/or Cloud from Home Assistant
https://github.com/AlexxIT/Blog
MIT License
2.58k stars 405 forks source link

Switch Not Working #1364

Closed milandzuris closed 2 months ago

milandzuris commented 3 months ago

Device Stop Working, ON/OFF for my Switch T1 2C not work im click turn on or off nothing make, only help me reload integration but after few minutes same problem, have problem only with this switch, logs clear.

litecross91 commented 3 months ago

Same with M5 switches. https://github.com/AlexxIT/SonoffLAN/issues/1368

petebanham commented 2 months ago

I have the same issue, just seems to be with my 2 gang/channel switches, the singles all still work. Operating the switch in HA has no effect on the light and the switch then flicks back to previous state in HA. Re loading the integration fixes it but only for a few hours. Happens on my TX2Cs and my NSpanel, but all single switches and smart plugs are fine. Nothing in the logs

AlexxIT commented 2 months ago

https://github.com/AlexxIT/SonoffLAN?tab=readme-ov-file#issues

petebanham commented 2 months ago
  1. Check the number of online devices on the System Health page It shows 13/16. The 3 that are offline as not currently being used and are indeed offline
  2. Check warning and errors on the Logs page Nothing in the main HA logs
  3. Check debug logs on the Debug page (must be enabled in integration options) That page looks okay to me, no errors, but can share if needed. Will re check it next time it happens
  4. Check open and closed issues Added to this existing issue as looks to be the same to me
  5. Share integration diagnostics (supported from Hass v2022.2): Unfortunately I can't seem to download diagnostic data from any integration, HA gives me an "unknown Network error" when I try so I will need to try and troubleshoot that. Thanks
petebanham commented 2 months ago

Have just noticed that the issue has recurred for me. There are no new entries on the debug log page (I haven't restarted the integration yet) ot the main HA logs. I still cant download the diag info but I have double checked all my devices and everything still works from Alexa or eWelink but in HA 4 of my 5 2 gang/channel switches have stopped responding,. The issue is affecting my NSpanel and 3 of my 4 T0 2 channel switches (all 4 are on the same firmware version) . Interestingly the one that is still working is the only one that does not have a lighting load attached to it as it is being used as a 2 way switch, triggering automations to control other switches . I can't see how the lack of load would make any difference to this integration but thought it was worth noting.

petebanham commented 2 months ago

config_entry-sonoff-ccd185cabb653f722dbcc8c75f404e60.json

Managed to get the diag info from a different HA client, it is attached. Thanks

petebanham commented 2 months ago

Does anyone have any ideas on this please as the switches still stop working a couple of times a day?

AlexxIT commented 2 months ago

@petebanham you have attached whole integration diagnostics. With which device you have problems?

petebanham commented 2 months ago

@AlexxIT . The TX2Cs and the NSpanel. I can separate those out if it helps?

AlexxIT commented 2 months ago

You have latest integration version. All of your devices works locally. I don't know what the problem could be related to.

petebanham commented 2 months ago

Yes its strange that it is only the 2 channel switches that are affected. An integration reload fixes it but only for a few hours :-(

petebanham commented 2 months ago

I have noticed that reloading the specific device rather than the whole integration also gets the switch working again so as a temp work around I have set up a automation that reloads all the dual channel switches once an hour so I should now have a maximum outage time of just under an hour. Not ideal though......

MohamedIsmailelkholy commented 2 months ago

Same problem here with 2 gang switches and ns panel

petebanham commented 2 months ago

I am still having this issue and need to reload the entries every few hours ☹️

AlexxIT commented 2 months ago

This is same https://github.com/AlexxIT/SonoffLAN/issues/1368