Altinn 3 applications and components should be regularly user tested and the results are open and available

[Febakke]

Description

This is the start of an issue that documents how we are working on a more systematic way of usertesting Altinn 3 applications.

Some of our goals could be

• A bigger official user test that we conduct on one or more applications one or two times a year
• Guidelines on how our appowners easier can do their own user tests
• Guidelines on how to share that data with us and other application owners
• Can we measure UX data over time?
• How do we user test components in our design system
• Look into if we can incorporate quick unmoderated usertests
• How do we collaborate with applicationowners
• How do we recruit relevant users?

Tasks

Go through the work that has already been done What research do we need to do Start with a small WS where we define the scope of this task and create timeline

In scope

No response

Out of scope

No response

Additional Information

No response

Analysis

No response

Conclusion

No response

[hannefinnoy]

In dialogue with our legal coaches to clarify how the service owner agreements are today and how we should handle data processing agreements with our service owners to do user testing in collaboration with application owners in accordance with GDPR.