Student families need to easily access their records and waivers at least once per year. This service needs to be paper-free, secure, and reliable... and a future standard for school districts and youth-focused nonprofits/volunteer organizations. Interfaces with Mulesoft API's and Salesforce.
Confirmation via SMS can be used in many features elsewhere but this may be the first time a family receives such a notification.
User Experience:
User logs into the Reg forms using their mobile phone, completing the authentication with a 2FA code sent via SMS
User completes reviews, updates, etc while logged in
If any changes have been submitted, and when the user intentionally logs out or is timed out, a confirmation message is sent: "Your contact records with America Scores Bay Area have been updated. If you have any questions, or feel this message is sent in error, please contact us at +1 415-212-8687"
Confirmation via SMS can be used in many features elsewhere but this may be the first time a family receives such a notification. User Experience: