American-Magnetics-Inc / magnet-daq

Comprehensive interface for remote control of the Model 430 Programmer
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Firmware Upgrade Wizard fails with unknown ftp protocol error #7

Open mmccullo opened 3 years ago

mmccullo commented 3 years ago

Original report by Michael McCulloch (Bitbucket: Michael-McCulloch, ).


Version 1.09 release on Windows and macOS moved to Qt6 for distribution. Unfortunately, the FTP support in Qt6 has been removed and the Firmware Upgrade Wizard fails.

Version 1.10 will be released to use Qt 5.15 with FTP functions restored.

mmccullo commented 3 years ago

Original comment by Michael McCulloch (Bitbucket: Michael-McCulloch, ).


This comment applies only to users where the x64 version 1.09 of Magnet-DAQ is installed on Windows. If you are upgrading from a version other than 1.09, there is no problem.

First, download the latest Windows x64 version of Magnet-DAQ which is 1.10 at the time of this comment.

In order to successfully install version 1.10 of Magnet-DAQ, that includes a working Firmware Upgrade Wizard, you will need to do one of the following (the first option is the most user-friendly):

(OR)

mmccullo commented 3 years ago

Original comment by Michael McCulloch (Bitbucket: Michael-McCulloch, ).


Please feel free to post any issue with the above instructions here, or send an email to ami.support@americanmagnetics.com.

mmccullo commented 3 years ago

Original comment by Michael McCulloch (Bitbucket: Michael-McCulloch, ).


This bug also affects version 1.09 on macOS. To upgrade, simply drag your existing app into the Trash and download the latest version 1.10.