[Bug] <title>Problems with PDF Export

[hechevar]

Is there an existing issue for this?

• [X] Yes, I have searched the existing issues and none of them match my problem.

Product Variant

Cloud (https://rxresu.me)

Current Behavior

I started two days ago whith Reactive Resume, but now that I wanted to make update modifications, I detected two issues:

1. I cannot generate the PDF format that you export in Letter, it appears only in A4. For printing issues.
2. Today when I wanted to export to PDF again, it doesn't do it and it simply sends me to a blank screen, but it doesn't download the file

I hope for your collaboration to help me repair this problem.

Expected Behavior

That I can generate my Resume in PDF, and that it can be output in Letter size

Steps To Reproduce

No response

What browsers are you seeing the problem on?

Chrome

What template are you using?

None

Anything else?

None

[masumeee]

Same Here facing downloading issues.

[kamalnath2003]

Same with me

[twong-sea]

I'm unable to generate/download as well.

[twong-sea]

For any experiencing this issue - the work around I used was to generate a public URL for my resume, visit that page, then save that result as a PDF (using the Print Command). Took some fiddling with margins and scale to get it right but if you're in an emergency it was the best option I could come up with.

[hechevar]

I already tried again, but now the system indicates that It is a Server Error because it cannot find the Resume

[hechevar]

No, in fact I don't understand what generating a Public URL is, but this tool must work, because it worked yesterday. I need to generate the PDF and send it to the contractor.

[twong-sea]

Thank you for fixing!