[Bug] <title>connot export pdf

[SiRain]

Is there an existing issue for this?

• [X] Yes, I have searched the existing issues and none of them match my problem.

Product Variant

Cloud (https://rxresu.me)

Current Behavior

connot export pdf

Expected Behavior

No response

Steps To Reproduce

No response

What browsers are you seeing the problem on?

No response

What template are you using?

None

Anything else?

No response

[defnebciftci]

Seconding this bug. Was able to download until a few days back, I think, but it is impossible to download as PDF now. Though I've switched browsers and tried Opera and Google Chrome, I was not able to download PDF.

[sonatuzun]

Tripling this bug. Wouldn't work for Firefox either.

[sonatuzun]

The solution for me was removing a special character 'ü' from the resume. It now works on chrome. Still not on firefox but hasn't for a while anyway :) A similar discussion was held here https://github.com/AmruthPillai/Reactive-Resume/issues/2059

[StoicaTudor]

New to the project. Literally does not work. Nothing. Anything, Create sample resume, create empty resume and direct export -> about:blank pops out. No matter the browser.

Edit: seems to work WHEN DEPLOYED on docker on a windows 11 machine (physical machine). But does not work WHEN DEPLOYED on docker on a linux ubuntu 24 machine (physical machine)

[alperenpolatt]

The solution for me was removing a special character 'ü' from the resume. It now works on chrome. Still not on firefox but hasn't for a while anyway :) A similar discussion was held here #2059

Yes, this is also the problem for me

[speedrapide10]

Same issue for me [Unable to export Resume]

Please let me know if any info is needed

[Shadowzzh]

I also encountered this problem. My solution is to change the project name to all English, and then it can be exported. For example, "Frontend".

[speedrapide10]

in my case i need a french resume 😅

[fredystar200]

I second @Shadowzzh, change the project name to all English

[speedrapide10]

the project name is already in english, i cannt even download the template as pdf

[fredystar200]

Do you get another blank page ?

[speedrapide10]

same issue apply to blank page with 'test' as project name I'm currently using the latest docker image amruthpillai/reactive-resume:latest

[O-Hammam]

same issue applies on chrome and firefox. Pressing the export button just yields a blank page. No non-english characters

[nickconway]

Same issue here. I just get a blank page, everything is in english. My logs look like this when I try to download, looks like I don't have access to the file? The ECH fallback thing is a cloudflare thing but that's also a possiblilty.

reactive-resume-chrome    |   browserless.io:server:trace  Handling inbound WebSocket request on "/?token=REDACTED" +39s
reactive-resume-chrome    |   browserless.io:server:trace  Found matching WebSocket route handler "?(/),/chromium?(/)" +1ms
reactive-resume-chrome    |   browserless.io:server:trace  Authorizing WebSocket request to "http://0.0.0.0:3000/?token=REDACTED&launch=%7B%7D" +0ms
reactive-resume-chrome    |   browserless.io:server:trace  Validating route query-params with QUERY schema +0ms
reactive-resume-chrome    |   browserless.io:limiter:info  (Running: 0, Pending: 0) Adding to queue, max time allowed is 10,000ms  +39s
reactive-resume-chrome    |   browserless.io:limiter:info  (Running: 1, Pending: 0) Starting new job  +0ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:info 192.168.0.5 Starting new ChromiumCDP instance +0ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:info 192.168.0.5 ChromiumCDP got open port 34197 +1ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:info 192.168.0.5 {
reactive-resume-chrome    |   args: [
reactive-resume-chrome    |     '--remote-debugging-port=34197',
reactive-resume-chrome    |     '--no-sandbox',
reactive-resume-chrome    |     '--user-data-dir=/tmp/browserless-data-dirs/browserless-data-dir-2a5a8f61-56f2-41f1-b951-e1e41dd5c265'
reactive-resume-chrome    |   ],
reactive-resume-chrome    |   executablePath: '/usr/local/bin/playwright-browsers/chromium-1140/chrome-linux/chrome'
reactive-resume-chrome    | } Launching ChromiumCDP Handler +0ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:info 192.168.0.5 ChromiumCDP is running on ws://127.0.0.1:34197/devtools/browser/b61d39be-0580-4f83-88d9-4dcf05a9e15e +169ms
reactive-resume-chrome    |   browserless.io:router:trace  Running found WebSocket handler. +40s
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:info 192.168.0.5 Proxying http://0.0.0.0:3000/?token=REDACTED&launch=%7B%7D to ChromiumCDP ws://127.0.0.1:34197/devtools/browser/b61d39be-0580-4f83-88d9-4dcf05a9e15e +0ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:trace 192.168.0.5 Setting up file:// protocol request rejection +0ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:trace 192.168.0.5 GET: https://REDACTED/artboard/preview +4ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:warn 192.168.0.5 "net::ERR_ECH_FALLBACK_CERTIFICATE_INVALID": https://REDACTED/artboard/preview +0ms
reactive-resume           | Trace: Error: net::ERR_ECH_FALLBACK_CERTIFICATE_INVALID at https://REDACTED/artboard/preview
reactive-resume           |     at navigate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:175:27)
reactive-resume           |     at async Deferred.race (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/util/Deferred.js:36:20)
reactive-resume           |     at async CdpFrame.goto (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:141:25)
reactive-resume           |     at async CdpPage.goto (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/api/Page.js:585:20)
reactive-resume           |     at async PrinterService.generateResume (/app/dist/apps/server/main.js:13224:13)
reactive-resume           |     at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
reactive-resume           |     at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
reactive-resume           |     at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)
reactive-resume           |     at PrinterService.generateResume (/app/dist/apps/server/main.js:13276:21)
reactive-resume           |     at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
reactive-resume           |     at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
reactive-resume           |     at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:trace 192.168.0.5 Navigation to chrome-error://chromewebdata/ +120ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:warn 192.168.0.5 DOMException: SecurityError: Failed to read the 'localStorage' property from 'Window': Access is denied for this document.
reactive-resume-chrome    |     at <anonymous> (:3:15) +35ms
--------------------------------------------------
reactive-resume-chrome    |   browserless.io:limiter:warn  Job has hit timeout after 10,002ms of activity. +49s
reactive-resume-chrome    |   browserless.io:limiter:info  Calling timeout handler +10s
reactive-resume-chrome    |   browserless.io:router:error  Websocket job has timedout, sending 429 response +49s
reactive-resume-chrome    |   browserless.io:limiter:info  (Running: 0, Pending: 0) All jobs complete.  +1ms
reactive-resume-chrome    |   browserless.io:router:trace  WebSocket Request handler has finished. +10s
reactive-resume-chrome    |   browserless.io:browser-manager:info  0 Client(s) are currently connected, Keep-until: 0 +49s
reactive-resume-chrome    |   browserless.io:browser-manager:info  Closing browser session +0ms
reactive-resume-chrome    |   browserless.io:browser-manager:info  Deleting "/tmp/browserless-data-dirs/browserless-data-dir-2a5a8f61-56f2-41f1-b951-e1e41dd5c265" user-data-dir and session from memory +0ms
reactive-resume-chrome    |   browserless.io:ChromiumCDPWebSocketRoute:info 192.168.0.5 Closing ChromiumCDP process and all listeners +10s
reactive-resume-chrome    |   browserless.io:server:trace  Websocket connection complete +10s
reactive-resume-chrome    |   browserless.io:browser-manager:info  Deleting data directory "/tmp/browserless-data-dirs/browserless-data-dir-2a5a8f61-56f2-41f1-b951-e1e41dd5c265" +1ms

[achanyu1]

It seems like you're facing problems with exporting your document to PDF. Please try the following steps to help resolve the issue:

Step 1: Use the Browser's Built-in Print Function

Instead of using the export button, try using your browser's built-in print function. Make sure you select 'Save as PDF' rather than 'Print to PDF'. Selecting 'Save as PDF' often provides better results for preserving the document's text and structure, ensuring that it remains selectable and searchable.

Please let us know if these steps help or if you encounter any specific error messages during the process!

[shenyfg]

Same issue here. After changing my resume name from Chinese to English, it was solved. It seems that special characters (like Chinese) are not supported currently in the name of the resume.

[achanyu1]

Now they fix it.

[speedrapide10]

in my case it still only open new about:blank page when i try to download as PDF, on latest docker image same on pc browser

[qikongwanli]

The name of your project should not be Chinese or other specific codes.

[speedrapide10]

Please make sure to read the previous comments since we already indicated that the issue persiste for all languages.

The export feature is broken ⚠️

[RobertoHzo]

In my case, I had the CV file name as "Español". I just changed the name to : "Spanish". So I think the app doesn't support the ñ.

[fredystar200]

Please make sure to read the previous comments since we already indicated that the issue persiste for all languages.

The export feature is broken ⚠️

Try on PC and make sure you're using only english letters, do a screenshot too

[HB9HIL]

Same issue here. Unable to export PDF and Preview at shared Link broken aswell.

[fredystar200]

I can quickly help you if you send me one of your resume as json, then I will try to export it and send it to you

[Moango]

I have already translated all the text in the article into English, but it still doesn't work. When I click the 'Export PDF' button, it redirects to a blank page with the URL 'about '. This issue occurs in both Chrome and Edge browsers. Part of the error log is as follows: react-resume-app-1 | Trace: TargetCloseError: Protocol error (Page.addScriptToEvaluateOnNewDocument): Session closed. Most likely the page has been closed.

[HB9HIL]

I can quickly help you if you send me one of your resume as json, then I will try to export it and send it to you

this is a nice offer, but I think the issue has to be fixed in a high priority manner. It looks to me that this bug breaks the whole software. Whats the point of putting effort into a CV if you can't export it in any kind. Even the public view is broken in my case so it's basically unusable

@AmruthPillai maybe some comment by you as maintainer? Three weeks for a bug like this is a quite long time :D

[fredystar200]

Yeah I understand

[SinoAHpx]

Can you try to rename your resume title in the dashboard? Just pure English characters within the title, and I fixed the about:blank issue by that

[StoicaTudor]

Can everyone stop discussing about stupid characters and titles? The Download SIMPLY DOES NOT WORK. No matter the OS, not matter the Browser (Brave (from the video) runs on Chromium). No matter the content, no matter the title.

In the video, I am simply attempting to print A SAMPLE DEFAULT JOHN DOE resume. I receive about:blank.

Logs: app-1 | Trace: Error [TypeError]: Cannot read properties of null (reading 'cloneNode')
app-1 | at evaluate (evaluate at processPage (/app/dist/apps/server/main.js:13232:50), :1:50) app-1 | at #evaluate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/ExecutionContext.js:376:56)
app-1 | at async ExecutionContext.evaluate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/ExecutionContext.js:271:16)
app-1 | at async IsolatedWorld.evaluate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/IsolatedWorld.js:99:16) app-1 | at async CdpFrame.evaluate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/api/Frame.js:342:20)
app-1 | at async CdpPage.evaluate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/api/Page.js:823:20)
app-1 | at async processPage (/app/dist/apps/server/main.js:13232:39)
app-1 | at async PrinterService.generateResume (/app/dist/apps/server/main.js:13245:17) app-1 | at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
app-1 | at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
app-1 | at PrinterService.generateResume (/app/dist/apps/server/main.js:13276:21)
app-1 | at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21) app-1 | at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
app-1 | at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)

resume_download.webm

[speedrapide10]

+1

[OlivierBrabanders]

+1

[ozhound]

Same issue here, self hosted version, throws a blank screen when trying to export the PDF

Logs throw this error

Trace: Error: net::ERR_NAME_NOT_RESOLVED at http://host.docker.internal:3000/artboard/preview
at navigate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:175:27)
at async Deferred.race (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/util/Deferred.js:36:20)
at async CdpFrame.goto (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:141:25)
at async CdpPage.goto (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/api/Page.js:585:20)
at async PrinterService.generateResume (/app/dist/apps/server/main.js:13224:13)
at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)
at PrinterService.generateResume (/app/dist/apps/server/main.js:13276:21)
at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)

I fixed this by changing the entries in the docker compose from localhost, to my dockers LAN address

i.e.

      # -- URLs --
      PUBLIC_URL: http://192.168.1.210:3000
      STORAGE_URL: http://192.168.1.210:9000/default

Edit: This wont work if you are trying to download the resume externally unfortunately. I havent been able to figure out what i need to set it to for it to work, external WAN with port forward doesn't work.

[O-Hammam]

Same issue here, self hosted version, throws a blank screen when trying to export the PDF

Logs throw this error

Trace: Error: net::ERR_NAME_NOT_RESOLVED at http://host.docker.internal:3000/artboard/preview
at navigate (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:175:27)
at async Deferred.race (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/util/Deferred.js:36:20)
at async CdpFrame.goto (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:141:25)
at async CdpPage.goto (/app/node_modules/.pnpm/puppeteer-core@22.10.0/node_modules/puppeteer-core/lib/cjs/puppeteer/api/Page.js:585:20)
at async PrinterService.generateResume (/app/dist/apps/server/main.js:13224:13)
at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)
at PrinterService.generateResume (/app/dist/apps/server/main.js:13276:21)
at async PrinterService.printResume (/app/dist/apps/server/main.js:13171:21)
at async ResumeService.printResume (/app/dist/apps/server/main.js:13969:21)
at async ResumeController.printResume (/app/dist/apps/server/main.js:13616:25)

I fixed this by changing the entries in the docker compose from localhost, to my dockers LAN address

i.e.

      # -- URLs --
      PUBLIC_URL: http://192.168.1.210:3000
      STORAGE_URL: http://192.168.1.210:9000/default

This solved it for me! Thanks.

[jdhill777]

Unfortunately this did not fix it for me, it did make the new tab/window open a lot faster, but it is still showing the about:blank window. I am on Unraid.