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AnaviTechnology / anavi-docs

Documents for all ANAVI open source hardware products
http://anavi.technology/
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Customer Missing Screws Needed #48

Closed TannerGray1138 closed 2 years ago

TannerGray1138 commented 2 years ago

Hello,

A customer submitted a support ticket to us and stated that they were missing some pieces for their item. Their ticket is below:

"Received ANAVI Fume Extractor (Developer Kit) yesterday. The project contains only enough screws/nuts for assembling circuit board, OLED display, and fan. Still missing screws to complete attaching light sensor and other modules. Can you ship remainder of screws and nuts?"

Is this something you can assist with? @leon-anavi

Thank you, Tanner

leon-anavi commented 2 years ago

Hi @TannerGray1138,

Please don't share private information such as shipping address as this is a public repository. I've deleted your message with private details.

ANAVI Fume Extractor contains a screw and a nut of attaching BH1750 light sensor module to the front panel. The other sensor modules should be left free on the back cover. Here is a step by step YouTube video with assembly guidelines and more details in the user's manual. The peripherals are connected to the board and the acrylic enclose on steps 8 and 9 of the video.

Best regards, Leon

TannerGray1138 commented 2 years ago

Thanks