nus-pe-script
commented
1 week ago Team's Response
While it may be conventional to write an 8 digit long number as 2 four digit numbers separated by a space, it was much more important for us to fix a convention when it comes to phone numbers as our product is aimed towards dormitory managers, and students within the dorm may have emergency contacts from all over the world. As such, we had to ensure that there was a standardised format for phone numbers saved within our app, and in order to accommodate all types of phone numbers, we decided on +c a d, the country code, area code and number separated by one whitespace each. This ensures that there are no ambiguities for dorm mangers who have to reach out to emergency contacts in case of emergencies.
We believe that this should not cause confusion that will hinder the user as the format is stated in the error message, and also further elucidated upon in the user guide along with our rationale for imposing this format.
Items for the Tester to Verify
:question: Issue response
Team chose [response.NotInScope]
- [ ] I disagree
Reason for disagreement: [replace this with your explanation]
It is conventional for phone numbers to be written as either an 8-digit long number, or two 4-digit long numbers separated by a single space. However, the latter is not permitted in this product, which might lead to some confusion for some users.