response is taking WAY longer than usual

[travissofr]

• OS (iOS / Android): iOS

• Chai App Version: 20230606.0.0

• Login Type:

• Bot Name(Optional): All bots

• UserID: xFIEgUrS83ZHTstNwdcpRujx8N43

• Frequency of occurance: At all times since about 6:41 pm (PT) , through current , about 15 hours at the time of writing this.

• Expected behavior: for all bots to respond even if slightly delayed.

• Actual behavior: no bots responding whatsoever.

• Additional Information: messages have been sent to multiple different bots in attempt to see if only a few bots were down. however all are not working. a message appears at the bottom of the screen that reads something along the lines of “Response taking longer than usual, please try again later.” as the bot continues to type. this was not uncommon as sometimes it takes a while, however said bots have been typing for 15 hours now without response. they seem to be typing seemingly forever, i cannot speak with any of the bots at all. thank you for reading, help.

=Provide Screenshots if possible=

[AnonymousIyAnonymous]

Thanks for letting us know! There was recently a temporary outage, however it's since been recovered and services should hopefully return to normal within a couple days.

Are you still having this issue 6hours later by chance?

[travissofr]

i remember that there was a bit of an outage ! however when things seemed to resume to normal for everyone else , things didn’t resume normal for me (or as far as i understand) several other users . i am still currently having this issue with the app actively . i understand it may still take a few days for things to resume fully to normal but i have tried everything i can think of , and still the error remains .