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Ansuel / tch-nginx-gui

Modified file to apply to a stock technicolor GUI
GNU General Public License v3.0
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DJA0231 (VNCT-A) Remote assistance not working although enabled #767

Open gavindi opened 5 years ago

gavindi commented 5 years ago

NB: Before submitting an issue, check if there is one already open that suits the problem you are having!

If you are on the latest dev, please go to Cards >> System Extras >> Debug Report and press the Generate button. Please attach the file here:

Device Model: DJA0231 (VCNT-A) Gui Version: 9.3.77

Description of problem: Enabling remote assistance in the tile does noting. It shows that assistance is enabled but you can't access the router at the remote IP address.

How to reproduce (if possible): Enable it.

Media/Photos (if possible): rect941-1

kevdagoat commented 5 years ago

Be better off creating a support issue for the dja0231

Sent from my iPhone

On 14 Aug 2019, at 6:31 am, Gavin Graham notifications@github.com wrote:

NB: Before submitting an issue, check if there is one already open that suits the problem you are having!

If you are on the latest dev, please go to Cards >> System Extras >> Debug Report and press the Generate button. Please attach the file here:

Device Model: DJA0231 (VCNT-A) Gui Version: 9.3.77

Description of problem: Enabling remote assistance in the tile does noting. It shows that assistance is enabled but you can't access the router at the remote IP address.

How to reproduce (if possible): Enable it.

Media/Photos (if possible):

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or mute the thread.

gavindi commented 5 years ago

Sorry, I don't understand. I thought I was creating a support issue.....

kevdagoat commented 5 years ago

Hahaha. Me 5mins after getting up, sorry about the brevity.

Something like this: https://github.com/Ansuel/tch-nginx-gui/issues/663 https://github.com/Ansuel/tch-nginx-gui/issues/723 https://github.com/Ansuel/tch-nginx-gui/issues/593 https://github.com/Ansuel/tch-nginx-gui/issues/627

On 14 Aug 2019, at 7:43 am, Gavin Graham notifications@github.com wrote:

Sorry, I don't understand. I thought I was creating a support issue.....

— You are receiving this because you commented. Reply to this email directly, view it on GitHub, or mute the thread.

gavindi commented 5 years ago

Ahhhh. Now I see. I will do.

FrancYescO commented 5 years ago

Is something shown when you open the modal? Remote assistance will not work on port 80/443 by wan

What's your Internet connection type?

Also /etc/config/network (remove sensitive credentials...) and a debug archive (system extra modal to generate) could be useful to debug the issue

gavindi commented 5 years ago

My connection type is ADSL2+

Assistance network.txt

FrancYescO commented 5 years ago

so at https://PUBLICIPADDRESS:11111, from another connection is still not working?

gavindi commented 5 years ago

Correct, even using the public address port 11111 it still doesn't work.

kevdagoat commented 5 years ago

Could we have a Logread?

Run: logread-f

Then enable remote access

FrancYescO commented 5 years ago

when setting random password to ON and enabling does a random password show up on save?

looks like there is a missing lib or something that will cause the error, yes probably a logread could help..

gavindi commented 5 years ago

Here's the logread: Mon Aug 19 05:05:16 2019 daemon.info transformer[17606]: async run: /usr/share/transformer/scripts/user_reload.sh Mon Aug 19 05:05:16 2019 daemon.info transformer[17606]: async run: /etc/fwdassist.sh Mon Aug 19 05:05:16 2019 daemon.info transformer[17606]: async run: /usr/share/transformer/scripts/user_reload.sh Mon Aug 19 05:05:16 2019 daemon.info transformer[17606]: async run: /etc/fwdassist.sh Mon Aug 19 05:05:16 2019 daemon.info transformer[17606]: async run: /usr/share/transformer/scripts/user_reload.sh Mon Aug 19 05:05:16 2019 daemon.info transformer[17606]: async run: /etc/fwdassist.sh

FrancYescO commented 5 years ago

wow nothing useful.. what about the password try? https://github.com/Ansuel/tch-nginx-gui/issues/767#issuecomment-522278382

does curl 127.0.0.1:55555/ra give empty result as reponse?

gavindi commented 5 years ago

1) No password shows up when you enable random password 2) Curl returns nothing

FrancYescO commented 5 years ago

any error shows up in logread when enabling random password?

gavindi commented 5 years ago

Correction. Setting a random password does actually create a password but I get error, connection refused when trying to access either by the specified port of 11111 or 8443

Ansuel commented 5 years ago

new on this?