Excess text in fields prevents payment

[RigelAC]

Entered large amounts of text in all available text fields, then attempted payment. Payment failed with network error, would not permit payment.

To resolve, should probably add a character limit to all text fields.

[EliAndrewC]

Ahhh, good catch. We don't have limits in our own Postgres database, so I didn't bother putting limits on the text fields. Apparently there's a limit on the size of what we submit to Stripe. A good fix would be to just update our stripe_form custom tag to crop the name length.

[kitsuta]

(oh, that's easy then)

Is this on Stripe's pop-up form? We have somewhat limited control of that form (this is by design - we run CC info through Stripe so we never have to worry about handling it), so this is definitely worth looking into.

[RigelAC]

Yes, failure occurred on Stripe's popup form.

[EliAndrewC]

The relevant template is https://github.com/magfest/ubersystem/blob/master/uber/templates/preregistration/stripeForm.html which is rendered by https://github.com/magfest/ubersystem/blob/master/uber/custom_tags.py#L381

So the two relevant fields are:

• email (taken from attendee.email)
• charge.description (taken from https://github.com/magfest/ubersystem/blob/master/uber/utils.py#L122 which is not used on the main index page but will sometimes be relevant on other forms)

We could just update our stripe_form tag and/or template to just cap the length of what we pass to Stripe to whatever Stripe's maximum is.

[kitsuta]

This is now fixed in ac-staging.