As a user, I want to ask a question or request a service, so that I can get assistance or make inquiries about the app or its features.
Description:
Provide a simple and intuitive form for users to submit questions or service requests.
Include options to categorize the request (e.g., technical support, feature inquiry, etc.).
Images:
Example of the question/request submission form.
Links:
Link to FAQ or support page for common inquiries.
Other resources:
Customer support guidelines for handling requests.
Acceptance Criteria:
Users can select a category for their question or service request.
The form is easy to fill out with clear instructions.
A confirmation message appears after submission.
Requests are routed to the appropriate support team or system.
As a user, I want to ask a question or request a service, so that I can get assistance or make inquiries about the app or its features.
Description:
Provide a simple and intuitive form for users to submit questions or service requests. Include options to categorize the request (e.g., technical support, feature inquiry, etc.). Images: Example of the question/request submission form.
Links: Link to FAQ or support page for common inquiries.
Other resources: Customer support guidelines for handling requests.
Acceptance Criteria:
Users can select a category for their question or service request. The form is easy to fill out with clear instructions. A confirmation message appears after submission. Requests are routed to the appropriate support team or system.