Closed fcelsie closed 1 year ago
Windows and Tablet have no issue Samsung S22 ultra will not update bookmarks, but instead removes them completely. Thanks
@fcelsie I assume that you are attempting to import the same merged backup into 3 devices and that 2 of the devices (a Windows PC and a tablet) successfully import the backup with bookmarks intact, whereas a third device - the Samsung S22 ultra - imports the backup but leaves the bookmarks empty. This could be caused by corruption in the JWL data held on the Samsung device. One way to check is to remove the data (or JWL itself) from the Samsung S22 and then import the merged backup. Please let me know what you find.
Thank you for your quick reply. I'll give that a try.
Fred Celsie Lake Nona Orlando FL 32832
Just a follow up. It seems to have stopped working again … It will not successfully merge everything. I can get my underlining but I lose my Bible bookmarks every time on my cell phone. I tried taking one of the devices out of the equation, tried unchecking bookmarks on the Surface, but no go … I’m stuck on this one … Thanks for any help you may have, I’ve used this for years without a hitch, it’s weird 😉 Fred Fred Celsie Lake Nona Orlando FL 32832
@fcelsie I assume it is the same Bible on both devices. If so, the best way to investigate this further is if you send me 2 backup files that when merged and imported into your cell phone produce the problem you describe (i.e. an empty bookmark list for the Bible). I can then merge the files and examine what may be going wrong. You can send to ...
This thread continued by email. @fcelsie - did you see my emails of 30 Jan requesting an example of a bookmark in one of the backup files that you sent me that fails to transfer correctly?
I did, but it's been a particularly busy time. I may not get to this until the weekend. I'll follow up. Sorry for the delay.
Fred
Closing now after a discussion with @fcelsie.
Awesome, thanks!
Fred Celsie
@fcelsie you should modify your answer that contain personnal info from your mail signature. @AntonyCorbett thanks for your amazing work. Very useful ! ;-)
you should modify your answer
@AurelienKun thanks - I have done this for @fcelsie
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