yugeenzsm
commented
6 months ago Thank you for highlighting this issue. I resolved the problem of user phone numbers not displaying on the admin dashboard by following a systematic approach. First, I reviewed the backend code and identified an error in the function responsible for retrieving user details, which was not fetching the phone numbers. I fixed this by updating the query to include the phone number field. Next, I checked the data formatting and found inconsistencies in how phone numbers were stored and displayed. I standardized the formatting and ensured the front-end templates could correctly render this information. Finally, I tested the database integration to confirm that the updated queries were working as expected, and the phone numbers were now appearing correctly on the admin dashboard. This solution has restored the administrators' ability to efficiently contact and verify user information, thereby enhancing our communication and support services.
The admin dashboard fails to display user phone numbers, while other details such as name and email are correctly displayed in customer detail section User phone numbers are not appearing in the admin dashboard, despite other details like name and email being displayed correctly. This issue limits administrators' ability to contact users efficiently or verify their contact information, potentially affecting communication and support services.
Potential Causes: Backend Retrieval Errors: Errors in the backend code may be preventing the retrieval or processing of user phone numbers. Data Formatting Issues: Incorrect data formatting or handling may result in phone numbers not being displayed properly. Database Integration Problems: Issues with database queries or integration could lead to phone numbers not being fetched or displayed.