Benchmarking

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Benchmarking Types

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7 Steps to Benchmark Your Product’s UX https://www.nngroup.com/articles/product-ux-benchmarks/

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An Introduction to UX Benchmarking Jeff Sauro, PhD October 4, 2017

https://measuringu.com/benchmark-intro/

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BENCHMARKING UXMethods https://ux-everything.com/benchmarking/

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The hidden powers of benchmarking in UX design It’s all about not reinventing the wheel. https://uxdesign.cc/the-hidden-powers-of-benchmarking-in-ux-design-796296f7a9c1

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Benchmarking in UX research Test how a website or app is progressing over time.

https://uxdesign.cc/benchmarking-in-ux-research-5188afe691bb

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Usability Benchmarking https://about.gitlab.com/handbook/engineering/ux/ux-research-training/usability-benchmarking/

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A comprehensive guide to UX Benchmarking: Longitudinal and Competitive Our guide to a highly persuasive methodology that can help you tie user research to actual business KPIs. UserZoom Christopher Ratcliff Senior Digital Content Manager, UserZoom

https://www.userzoom.com/ux-library/a-comprehensive-guide-to-ux-benchmarking/

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The Top 5 UX Benchmarking Tips for Designers https://xd.adobe.com/ideas/process/user-testing/5-ux-benchmarking-tips-for-designers/

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Benchmarking UX: Tracking Metrics

Summary: Quantitatively evaluate a product or service’s user experience by using metrics to gauge its relative performance against a meaningful standard. https://www.nngroup.com/articles/benchmarking-ux/

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14 Ways to Measure, Quantify, and Optimize the User Experience by Janice Yau Intelligent Business HelloSign

https://www.hellosign.com/blog/14-ways-to-measure-quantify-and-optimize-the-user-experience

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Different Types of Benchmarking Examples

By Indeed Editorial Team Updated July 23, 2021 | Published February 5, 2020

https://www.indeed.com/career-advice/career-development/benchmarking-examples

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The Pros and Cons of 5 Important User Experience Metrics

https://sprig.com/blog/5-important-ux-metrics?&utm_campaign=product-newsletter&utm_medium=email&_hsmi=225295243&_hsenc=p2ANqtz--qwUoLb9zXZU79FozhZcBJ0g4QPSVC-yFa9C88pu4OKvae18bj8QlMEthsPkzR_mkS3Pj7SLtu7T26Ag3sJDoSTfuQRIkuLR6Sx8XKE6LhGSJiJtA&utm_source=int_mktg_2022-09-07

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Benchmarking your IA (in practice)

Redesigning the Intercom blog: How Intercom redeveloped the Inside Intercom blog with a renewed focus on users Case Study: https://www.optimalworkshop.com/learn/case-studies/redesigning-the-intercom-blog/

Intercom’s blog lacked search functionality, had display issues, and presented the same content for everyone, which made the user experience less than ideal.

Intercom shared with us how they benchmarked their blog navigation and site structure with tree testing, enabling them to create a more accessible, user-centered layout and navigation with a focus on surfacing relevant, insightful content for readers.

Read the case study

Thanks, The Optimal Workshop team

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How to benchmark your information architecture using Treejack Optimal Workshop

https://www.youtube.com/watch?v=J2m8MH2TeIs&list=PLKQWFP9YS6b5Yiu50b8_UcWkPxrZi0bDX