createPrivateConference() - Could not create conference Error: cloudRequest - response status Code: 403

[lkoczorowski]

File:line : ./ApiRTC-examples/conferencing_moderation/js/conference_moderation.js:171

Relevant Snippet: var enterprise = ua.getEnterprise(); enterprise.createPrivateConference() // breaking code

API Endpoint POST https://cloud.apizee.com/api/v2/conferences returns a 403. API Response: { message: "user is not allowed to create conferences" }

Tried every user in my company and none of them work. Any idea how to fix this? Don't see any option to make someone a moderator. It was my impression that all users were moderators.

[rvailleux]

Hi @lkoczorowski, I ll investigate this and get back to you. cheers

[rvailleux]

Hi @lkoczorowski,

Thanks for reaching out to us.

Creation of a "conference" requires the user:

• to be registered on http://cloud.apizee.com and
• to have activated a Service called "Izeeconf" (see https://cloud.apizee.com/enterprise/subscriptions)

graph TD
    Start[index.html] --> |cloud.apizee.com account Username and password| Moderator[Ready to start a conference]
    Moderator -->  |Randomize a CONFERENCE_NAME| CreateConf[Create a Conference] --> ModeratorJoined[The Moderator joined the conference]
    Start --> |guest display name and SERVICE Apikey| GuestReady[Ready to join a conference]
    GuestReady --> |CONFERENCE_NAME| GuestWait[Guest joined the waiting room]
    ModeratorJoined --> ModeratorSignaled{Moderator receive event}
    ModeratorSignaled --> |Accept| ModeratorGuest[Moderator and guest streams flow]
    ModeratorSignaled --> |Decline| GuestLeave[Guest Leave the Conference]
    GuestWait --> ModeratorSignaled
    ModeratorGuest --> |Moderator Eject Guest| GuestLeave[Guest is out of the conference]
    ModeratorGuest --> |Guest Leave| GuestLeave[Guest is out of the conference]
    ModeratorGuest --> |Moderator Leave| ModeratorLeave[Moderator is out of the conference]

Notes:

• The apikey required for the guest to connect is the "service apikey" and not the enterprise apikey as an enterprise can activate multiple (communication) services. To get it, go to the Apizee console at https://cloud.apizee.com/enterprise/api

I ll make the example code more clear on this point. Thanks for raising that point.

[lkoczorowski]

Thanks for the info @rvailleux!

I'm having trouble finding "Izeeconf". When I visit my subscriptions page all I have is "ApiRTC"

When I click on "Change Subscription" I see Starter / Developer / Developer+ / Premium.

I should note, I'm only on the Starter product, I'm currently evaluating different webRTC PaaS and moderation is a key requirement for us.

Thanks!

[rvailleux]

Hi @lkoczorowski

Use an account on cloud.apizee.com instead of cloud.apirtc.com and you should see the options.

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