AppFlowy-IO / AppFlowy

Bring projects, wikis, and teams together with AI. AppFlowy is an AI collaborative workspace where you achieve more without losing control of your data. The best open source alternative to Notion.
https://www.appflowy.io
GNU Affero General Public License v3.0
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[Bug] AppFlowy magic link does not work with ProtonMail #5710

Closed dsailly closed 5 days ago

dsailly commented 2 months ago

Bug Description

Hello,

I've been trying for some time to create an AppFlowy account with my ProtonMail account (with alias and with the classic address). The magic link is never sent to my email address (not in spam either).

However, I tested it with an old Gmail account and it worked straight away

How to Reproduce

Use Proton mail address for sending a magic link

Expected Behavior

I want to use my protonmail account to create an AppFlowy account

Operating System

Pop_OS ! (Linux)

AppFlowy Version(s)

0.6.3

Screenshots

image

Additional Context

I tested with the Flatpak and .deb version

Thanks you !

xkevinx commented 2 months ago

Just had the same issue! I couldn't receive any email to sign-up until I tried with an old gmail account.

speed2exe commented 2 months ago

@dsailly I have signed up for proton mail and tried to login with magic link, unable to reproduce this issue. i am using the domain protonmail.com is this also the case for you?

dsailly commented 2 months ago

I use the protonmail.com domain, I tried to do the same thing today on Windows 11 but the result was the same.

And I realised that I already had an AppFlowy account with the pm.me domain, but same thing, no magic link when I use it.

speed2exe commented 2 months ago

@dsailly have you tried to changing the mail filtering settings in the protonmail? https://account.proton.me/u/0/mail/filters

dsailly commented 2 months ago

Only for labels, I've got nothing related to AppFlowy

speed2exe commented 2 months ago

@dsailly are you using aliases? https://proton.me/support/addresses-and-aliases

dsailly commented 2 months ago

No, I tried with my classic email address

speed2exe commented 2 months ago

@dsailly have you set up email and phone number recovery for your email?

annieappflowy commented 5 days ago

Closing it as we have not received the response since July