Open rrain7 opened 6 months ago
Hi @rrain7,
For some updates, it is necessary to reinstall the Helper. This should be completely normal.
Best, Matthias
thanks for your reply, I have uninstall the app, and reinstall it, then install the helper tool, but the app still notice me install the helper
step1:
step2:
but I get the info as follow:
I reinstall the latest version app
Hi @rrain7,
Thank you for the documentation. I am not sure if I understand it correctly. Are you experiencing a loop of the helper installation even with version 1.24.1?
Best, Matthias
Hi @rrain7,
Thank you for the documentation. I am not sure if I understand it correctly. Are you experiencing a loop of the helper installation even with version 1.24.1?
Best, Matthias
Yes, it always tips me install the helper application even I click the [Reinstall].
Happy new Year :-)
Hi @rrain7,
I am sorry to hear that you are still experiencing this issue. Is it possible that you have more than one installation of AlDente on your system? Please try to completely uninstall all components and installations of AlDente by following this guide on our website "How to uninstall AlDente Pro". Afterward, install AlDente again and let us know if it fixed the helper installation loop.
Best, Matthias
Hi @rrain7,
Any updates on this matter?
Best, Matthias
Describe the bug After I install the latest version app, and I install Helper, but I click the icon got the message:
however, I have install the helper as before
I use Macbook Air M1, OS version: 12.6.6