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AppHouseKitchen / AlDente-Charge-Limiter

macOS menubar tool to set Charge Limits and prolong battery lifespan
https://apphousekitchen.com/
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7.63k stars 286 forks source link

I can't buy this because of the error #1147

Closed 99999kcal closed 1 month ago

99999kcal commented 5 months ago

I was using the free version of this app, and while using the free version of this app, I thought it was great, so I went to purchase the paid version of this app, and while purchasing it, there was an error that I couldn't do anything about. I first tried paying with Apple Pay. As you can see in the last picture, the payment didn't go through, even though I had enough money on the card linked to Apple Pay and the payment worked fine on other sites. So I tried to pay directly by entering the card number in the payment window, but again, the payment didn't go through. The second card I tried to pay with was a different card than the one linked to Apple Pay, and I had enough money on it, and it was a Mastercard, which supports international payments. Please help me. Please excuse the awkwardness of my writing, as I've turned on the translator.

Translated with DeepL.com (free version)

image

This is the error picture I got when I tried to pay with Apple Pay.

MatthiasKerbl commented 5 months ago

Hi @99999kcal,

I am sorry to hear that you are having an issue with paying on our website. Please contact the support team of our payment provider Paddle at assist@paddle.com. The Paddle support will try to solve your issue as fast as possible.

Best, Matthias