Native Ad Icon and main image not show

[NiaNingXue]

SDK Version 11.2.0 I test applovin and facebook native ad, both not showing. And the Ad Unit I created is Native - Manual.

[hoanghiephui]

Same issues on the old sdk (11.1.3)

[androidsdev]

same issue

[jmimohsin]

After releasing too many updates, but this issue is not resolved yet. Icon & media not coming and improve Rewarded Ads too!

[santoshbagadi]

Hi, this seems to be an issue when test mode is enabled. Live ads should still render fine. We will have a fix for it soon and update the thread here.

[shijingxing]

same issue SDK Version：11.0.0 manual mode and the test mode is disabled

[cuiti]

Same issue on 11.2.1. Looking forward to the update! :crossed_fingers:

[HardikMiyani]

i have this same issue

can you tell me. which version i get using below dependency implementation 'com.applovin:applovin-sdk:+@aar'

[santoshbagadi]

@HardikMiyani , we are actively working on this and this issue should only be happening when test mode is enabled. We'll update here when a fix is available.

[ihassanali259]

This issue is also happening in the live version o

[santoshbagadi]

Hi @ihassanali259 , do you by any chance have a non-manual template selected on our dashboard for this ad unit.

Selecting Manual should fix it on live builds.

[HardikMiyani]

@HardikMiyani , we are actively working on this and this issue should only be happening when test mode is enabled. We'll update here when a fix is available. @santoshbagadi any update regarding ads ?

[santoshbagadi]

@HardikMiyani , We have mostly fixed the issue, but we are still working on fixing it for Manual native ads that are loaded and rendered separately. We'll update this thread when we have a fix for all integration types.

[jmimohsin]

What are you doing guys? Native Ads are not working, only last month worked and again it stopped working. I am using manual native ad now and zero fill rate. And reward video ads also has 0.1% fill rate means equal to 0%.

[xiaopei]

I need this very much

[xiaopei]

I saw this on a new device that test model is disabled ,please fix it soon. It is very important to us

[xiaopei]

D/AppLovinSdk: [MaxNativeAdLoader] No native ad view to render. Returning the native ad to be rendered later. 2022-03-23 19:09:55.903 7179-7179/com.box.video.downloader D/AppLovinSdk: [MaxNativeAdLoader] render(adView=com.applovin.mediation.nativeAds.MaxNativeAdView{dbb2509 V.E...... ......I. 0,0-0,0}, ad=MediatedAd{thirdPartyAdPlacementId=native_native, adUnitId=3b608093b749dd22, format=NATIVE, networkName='APPLOVIN_EXCHANGE'}) 2022-03-23 19:09:55.905 7179-7179/com.box.video.downloader D/AppLovinSdk: [VisibilityTracker] Tracking Visibility... 2022-03-23 19:09:55.905 7179-7179/com.box.video.downloader D/AppLovinSdk: [MaxNativeAdView] Created new MaxNativeAdView (com.applovin.impl.mediation.ads.b@bedb30e) 2022-03-23 19:09:55.909 7179-7179/com.box.video.downloader W/ImageView: Unable to open content: file:///data/user/0/com.box.video.downloader/files/al/d02bab49-3069-4a7b-8471-6c72fc28df0fMbiOAz9ohc2ynj53MLakOg.png java.io.FileNotFoundException: /data/user/0/com.box.video.downloader/files/al/d02bab49-3069-4a7b-8471-6c72fc28df0fMbiOAz9ohc2ynj53MLakOg.png: open failed: ENOENT (No such file or directory) at libcore.io.IoBridge.open(IoBridge.java:496) at java.io.FileInputStream.(FileInputStream.java:159) at java.io.FileInputStream.(FileInputStream.java:115) at android.content.ContentResolver.openInputStream(ContentResolver.java:1185) at android.graphics.ImageDecoder$ContentResolverSource.createImageDecoder(ImageDecoder.java:282) at android.graphics.ImageDecoder.decodeDrawableImpl(ImageDecoder.java:1743) at android.graphics.ImageDecoder.decodeDrawable(ImageDecoder.java:1736) at android.widget.ImageView.getDrawableFromUri(ImageView.java:1009) at android.widget.ImageView.resolveUri(ImageView.java:978) at android.widget.ImageView.setImageURI(ImageView.java:555) at com.applovin.mediation.nativeAds.MaxNativeAdView.b(Unknown Source:143) at com.applovin.mediation.nativeAds.MaxNativeAdView.render(Unknown Source:48) at com.applovin.impl.mediation.ads.MaxNativeAdLoaderImpl$1.run(Unknown Source:14) at com.applovin.sdk.AppLovinSdkUtils.runOnUiThread(Unknown Source:8) at com.applovin.sdk.AppLovinSdkUtils.runOnUiThread(Unknown Source:1) at com.applovin.impl.mediation.ads.MaxNativeAdLoaderImpl.a(Unknown Source:8) at com.applovin.impl.mediation.ads.MaxNativeAdLoaderImpl.render(Unknown Source:41) at com.applovin.mediation.nativeAds.MaxNativeAdLoader.render(Unknown Source:37) at org.trade.saturn.stark.demo.SecondActivity$17.onNativeAdLoaded(SecondActivity.java:724) at com.applovin.impl.sdk.utils.j$20.run(Unknown Source:6) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7356) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930) Caused by: android.system.ErrnoException: open failed: ENOENT (No such file or directory) at libcore.io.Linux.open(Native Method) at libcore.io.ForwardingOs.open(ForwardingOs.java:167) at libcore.io.BlockGuardOs.open(BlockGuardOs.java:252) at libcore.io.ForwardingOs.open(ForwardingOs.java:167) at android.app.ActivityThread$AndroidOs.open(ActivityThread.java:7255) at libcore.io.IoBridge.open(IoBridge.java:482) at java.io.FileInputStream.(FileInputStream.java:159)  at java.io.FileInputStream.(FileInputStream.java:115)  at android.content.ContentResolver.openInputStream(ContentResolver.java:1185)  at android.graphics.ImageDecoder$ContentResolverSource.createImageDecoder(ImageDecoder.java:282)  at android.graphics.ImageDecoder.decodeDrawableImpl(ImageDecoder.java:1743)  at android.graphics.ImageDecoder.decodeDrawable(ImageDecoder.java:1736)  at android.widget.ImageView.getDrawableFromUri(ImageView.java:1009)  at android.widget.ImageView.resolveUri(ImageView.java:978)  at android.widget.ImageView.setImageURI(ImageView.java:555)  at com.applovin.mediation.nativeAds.MaxNativeAdView.b(Unknown Source:143)  at com.applovin.mediation.nativeAds.MaxNativeAdView.render(Unknown Source:48)  at com.applovin.impl.mediation.ads.MaxNativeAdLoaderImpl$1.run(Unknown Source:14)  at com.applovin.sdk.AppLovinSdkUtils.runOnUiThread(Unknown Source:8)  at com.applovin.sdk.AppLovinSdkUtils.runOnUiThread(Unknown Source:1)  at com.applovin.impl.mediation.ads.MaxNativeAdLoaderImpl.a(Unknown Source:8)  at com.applovin.impl.mediation.ads.MaxNativeAdLoaderImpl.render(Unknown Source:41)  at com.applovin.mediation.nativeAds.MaxNativeAdLoader.render(Unknown Source:37)  at org.trade.saturn.stark.demo.SecondActivity$17.onNativeAdLoaded(SecondActivity.java:724)  at com.applovin.impl.sdk.utils.j$20.run(Unknown Source:6)  at android.os.Handler.handleCallback(Handler.java:883)  at android.os.Handler.dispatchMessage(Handler.java:100)  at android.os.Looper.loop(Looper.java:214)  at android.app.ActivityThread.main(ActivityThread.java:7356)  at java.lang.reflect.Method.invoke(Native Method)  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)  at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930)  2022-03-23 19:09:55.910 7179-7179/com.box.video.downloader D/AppLovinSdk: [AppLovinNativeAd:20379349167825168] Registered views: [com.google.android.material.textview.MaterialTextView{9724be2 VFED..C.. ......ID 175,525-175,591 #7f080076 app:id/ads_title}, com.google.android.material.textview.MaterialTextView{b955b73 VFED..C.. ......ID 175,591-175,648 #7f080074 app:id/ads_summary}, com.google.android.material.button.MaterialButton{e672a30 VFED..C.. ......ID 1062,525-1370,693 #7f0800ac app:id/call_to_action}, org.trade.saturn.stark.nativead.api.NVNativeImageView{36808c5 VFED..C.. ......ID 0,0-175,175 #7f080129 app:id/icon_image_view}] 2022-03-23 19:09:55.911 7179-7179/com.box.video.downloader D/AppLovinSdk: [MaxNativeAdView] Scheduling impression for ad manually... 2022-03-23 19:09:55.911 7179-7179/com.box.video.downloader D/AppLovinSdk: [CommunicatorService] Sending "max_ad_events" message: Bundle[{network_placement=native_native, third_party_ad_placement_id=native_native, creative_id=6740900, network_name=APPLOVIN_EXCHANGE, id=06dab2f325c1e4a3fcb7bb96d10f8e5508dcca6f, type=WILL_DISPLAY, ad_format=NATIVE, max_ad_unit_id=3b608093b749dd22}] 2022-03-23 19:09:55.916 7179-7466/com.box.video.downloader I/AppLovinSdk: [ConnectionManager] Sending GET request to id=#164238258 "impression.appsflyer.com/com.gojek.app"... 2022-03-23 19:09:55.916 7179-7901/com.box.video.downloader I/AppLovinSdk: [ConnectionManager] Sending GET request to id=#1050154638 "imp-al-ap.jampp.com/imp.png"... 2022-03-23 19:09:55.919 7179-7179/com.box.video.downloader E/AppLovinSdk: [AdEventTracker:20379349167825168:jampp.com] Failed to run operation: update main view: com.applovin.impl.sdk.nativeAd.AppLovinMediaView{578314b V.E...... ......ID 0,0-0,0} 2022-03-23 19:09:55.919 7179-7179/com.box.video.downloader E/AppLovinSdk: [AdEventTracker:20379349167825168:jampp.com] Failed to run operation: track impression event 2022-03-23 19:09:55.921 7179-7905/com.box.video.downloader I/AppLovinSdk: [ConnectionManager] Sending GET request to id=#-1545657742 "prod-ms.applovin.com/1.0/event/mimp"...

[hoanghiephui]

Hi @thomasmso this issues reopen on sdk 11.3.1 cc @chauduyphanvu

[chauduyphanvu]

We're investigating the issue and will post an update here once it's resolved. Stay tuned!

[santoshbagadi]

This should now be fixed for test mode as well. Please note that a valid ad unit ID is required.

[Eanam]

Hi @santoshbagadi , I have meet the same issue recently

The version of sdk is: com.applovin:applovin-sdk:11.6.0

So i would like to know which version I should import to avoid this issue

[santoshbagadi]

Hi, there is no minimum SDK version needed. The original fix was a server side fix.

Do you mind double checking if you have set up the ad unit ID on AppLovin dashboard as a Template ad instead of Manual.

Also, are you seeing this issue with test or live ads or both?

[Eanam]

I meet this issue with test ads which is configured Manual.

The key error message is /data/user/0/{package_name}/files/al/xxx.jpeg: open failed: ENOENT (No such file or directory) Which seem like that the SDK don't call method mkdirs before cache

[santoshbagadi]

Would you mind sharing full verbose logs for the session so that we can investigate further.

[Eanam]

This is the logs we catch, 'xxx' is package name which is not important.

2023-07-13 16:59:37.984 22216-22504 AppLovinSdk D  [TaskCacheNativeAd] Attempting to cache resource: https://images.startappservice.com/image/fetch/f_auto,q_auto,e_sharpen,w_1200,h_627/https%3A%2F%2Fs.yimg.com%2Fav%2Fcurveball%2Fads%2Fpr%2FRESIZE_AND_CROP%2F1200x627%2Fc626715f1fce1e3a2b720d66accc4b42.jpeg 2023-07-13 16:59:37.985 22216-22504 AppLovinSdk D  [FileManager] Looking up cached resource: b2fbe99e-360e-49ad-ab6c-4ad731c2bcc2image_fetch_f_auto,q_auto,e_sharpen,w_1200,h_627_https://s.yimg.com/av/curveball/ads/pr/RESIZE_AND_CROP/1200x627/c626715f1fce1e3a2b720d66accc4b42.jpeg 2023-07-13 16:59:37.986 22216-22504 AppLovinSdk D  [FileManager] Loading https://images.startappservice.com/image/fetch/f_auto,q_auto,e_sharpen,w_1200,h_627/https%3A%2F%2Fs.yimg.com%2Fav%2Fcurveball%2Fads%2Fpr%2FRESIZE_AND_CROP%2F1200x627%2Fc626715f1fce1e3a2b720d66accc4b42.jpeg... 2023-07-13 16:59:38.015 22216-22504 AppLovinSdk D  [FileManager] Opened stream to resource https://images.startappservice.com/image/fetch/f_auto,q_auto,e_sharpen,w_1200,h_627/https%3A%2F%2Fs.yimg.com%2Fav%2Fcurveball%2Fads%2Fpr%2FRESIZE_AND_CROP%2F1200x627%2Fc626715f1fce1e3a2b720d66accc4b42.jpeg 2023-07-13 16:59:38.015 22216-22504 AppLovinSdk D  [FileManager] Caching /data/user/0/xxx/files/al/b2fbe99e-360e-49ad-ab6c-4ad731c2bcc2image_fetch_f_auto,q_auto,e_sharpen,w_1200,h_627_https:/s.yimg.com/av/curveball/ads/pr/RESIZE_AND_CROP/1200x627/c626715f1fce1e3a2b720d66accc4b42.jpeg... 2023-07-13 16:59:38.016 22216-22504 AppLovinSdk D  [FileManager] Writing resource to filesystem: c626715f1fce1e3a2b720d66accc4b42.jpeg 2023-07-13 16:59:38.017 22216-22504 AppLovinSdk E  [FileManager] Unknown failure to write file. java.io.FileNotFoundException: /data/user/0/xxx/files/al/b2fbe99e-360e-49ad-ab6c-4ad731c2bcc2image_fetch_f_auto,q_auto,e_sharpen,w_1200,h_627_https:/s.yimg.com/av/curveball/ads/pr/RESIZE_AND_CROP/1200x627/c626715f1fce1e3a2b720d66accc4b42.jpeg: open failed: ENOENT (No such file or directory) at libcore.io.IoBridge.open(IoBridge.java:574) at java.io.FileOutputStream.(FileOutputStream.java:236) at java.io.FileOutputStream.(FileOutputStream.java:186) at com.applovin.impl.sdk.r.a(Unknown Source:43) at com.applovin.impl.sdk.r.b(Unknown Source:46) at com.applovin.impl.sdk.r.a(Unknown Source:62) at com.applovin.impl.sdk.r.a(Unknown Source:97) at com.applovin.impl.sdk.r.a(Unknown Source:8) at com.applovin.impl.sdk.nativeAd.a.a(Unknown Source:105) at com.applovin.impl.sdk.nativeAd.a.run(Unknown Source:69) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:463) at java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:307) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637) at java.lang.Thread.run(Thread.java:1012) Caused by: android.system.ErrnoException: open failed: ENOENT (No such file or directory) at libcore.io.Linux.open(Native Method) at libcore.io.ForwardingOs.open(ForwardingOs.java:563) at libcore.io.BlockGuardOs.open(BlockGuardOs.java:274) at libcore.io.ForwardingOs.open(ForwardingOs.java:563) at android.app.ActivityThread$AndroidOs.open(ActivityThread.java:7784) at libcore.io.IoBridge.open(IoBridge.java:560) at java.io.FileOutputStream.(FileOutputStream.java:236)  at java.io.FileOutputStream.(FileOutputStream.java:186)  at com.applovin.impl.sdk.r.a(Unknown Source:43)  at com.applovin.impl.sdk.r.b(Unknown Source:46)  at com.applovin.impl.sdk.r.a(Unknown Source:62)  at com.applovin.impl.sdk.r.a(Unknown Source:97)  at com.applovin.impl.sdk.r.a(Unknown Source:8)  at com.applovin.impl.sdk.nativeAd.a.a(Unknown Source:105)  at com.applovin.impl.sdk.nativeAd.a.run(Unknown Source:69)  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:463)  at java.util.concurrent.FutureTask.run(FutureTask.java:264)  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:307)  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137)  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637)  at java.lang.Thread.run(Thread.java:1012)