AppLovinSdk: [DataCollector] Could not collect Google Advertising ID

[jesphinpt]

MAX SDK Version

11.11.3

Device/Platform Info

Android

Current Behavior

Getting the error Could not collect Google Advertising ID while running the app.

I have

api 'com.google.android.gms:play-services-ads:22.4.0' api 'com.google.android.gms:play-services-analytics:18.0.3' api 'com.google.android.gms:play-services-auth:20.7.0' implementation 'com.google.android.gms:play-services-location:21.0.1'

Expected Behavior

No response

How to Reproduce

Add the applovin sdk and try to intialize and run the app I got the error.

Additional Info

No response

[thomasmso]

@jesphinpt - Could you send the logs containing the error?

[jesphinpt]

I am getting two different issues

1.Could not collect Google Advertising ID -

E/AppLovinSdk: [DataCollector] Could not collect Google Advertising ID - this will negatively impact your eCPMs! Please integrate the Google Play Services SDK into your application. More info can be found online at http://developer.android.com/google/play-services/setup.html. If you're sure you've integrated the SDK and are still seeing this message, you may need to add a ProGuard exception: -keep public class com.google.android.gms.** { public protected *; }
    java.io.IOException: java.util.concurrent.TimeoutException: Timed out waiting for the service connection
        at com.google.android.gms.ads.identifier.AdvertisingIdClient.zzb(com.google.android.gms:play-services-ads-identifier@@17.1.0:16)
        at com.google.android.gms.ads.identifier.AdvertisingIdClient.getAdvertisingIdInfo(com.google.android.gms:play-services-ads-identifier@@17.1.0:3)
        at com.applovin.impl.sdk.utils.d.collectGoogleAdvertisingInfo(SourceFile:173)
        at com.applovin.impl.sdk.utils.d.c(SourceFile:142)
        at com.applovin.impl.sdk.utils.d.b(SourceFile:88)
        at com.applovin.impl.sdk.utils.d.a(SourceFile:52)
        at com.applovin.impl.sdk.utils.j$1.run(SourceFile:37)
        at java.lang.Thread.run(Thread.java:764)

2. AppLovinSdk: [DataCollector] Unable to determine if Fire OS limited ad tracking is turned o

E/AppLovinSdk: [DataCollector] Unable to determine if Fire OS limited ad tracking is turned on
    android.provider.Settings$SettingNotFoundException: limit_ad_tracking
        at android.provider.Settings$Secure.getIntForUser(Settings.java:4972)
        at android.provider.Settings$Secure.getInt(Settings.java:4958)
        at com.applovin.impl.sdk.utils.d.collectFireOSAdvertisingInfo(SourceFile:219)
        at com.applovin.impl.sdk.utils.d.c(SourceFile:147)
        at com.applovin.impl.sdk.utils.d.b(SourceFile:88)
        at com.applovin.impl.sdk.utils.d.a(SourceFile:52)
        at com.applovin.impl.sdk.utils.j$1.run(SourceFile:37)
        at java.lang.Thread.run(Thread.java:764)

[Devik0213]

Hello, @thomasmso

I am an Android developer named Harry from Korea who uses AppLovin.

I am also using Applovin 11.11.3 and experiencing the same error. It seems to occur when the Google Play version is low, (or on Emulator without Playstore) and I came to check if Applovin has a version that solves this issue, but there is no specific mention in the Release Note, so I am leaving a comment while checking the issues.

I wonder if there is a version that has been resolved.

I will wait for your reply. Thank you.

[thomasmso]

@Devik0213 - Thanks for reporting. We're looking into it.

[github-actions[bot]]

This issue is stale because it has been open for 30 days with no activity.