AppLovinMaxSdk never complete initialization

k-morozumi commented 3 days ago

MAX SDK Version

13.0.0, 12.6.0

Device/Platform Info

Android 13/SH-54B, Android 14/Google Pixel 6a, Android 8.0/emulator

Current Behavior

AppLovinSdk.getInstance(context).initialize() never call complete listener. All ads are not displayed or exception occurs.

AppLovinSdk.getInstance(context).initialize(
    initConfig,
    {
        // never reach here.
        Log.d("AppLovinSdk initialized.")
    }
)

And mediation debugger show us initializing ... endlessly.

Expected Behavior

initializing normally.

How to Reproduce

This problem only occurs with certain combinations of devices and operating systems. It did not occur on Android 12L/Google Pixel 6a combination.

Reproducible in the demo app?

Yes

Additional Info

No response

applovinAsh commented 2 days ago

@k-morozumi, Can you provide the full, unfiltered verbose logs from the start of a session so we can investigate your issue? To enable verbose logs, see here: https://developers.applovin.com/en/max/faq/how-to-enable-verbose-logging-in-the-applovin-sdk

k-morozumi commented 2 days ago

Here is logs. 2024OCT18_001.log

applovinAsh commented 1 day ago

The logs suggest that you may be using our demo application to test. However, I am unable to recreate the issue. Can you provide the project in a zip folder?

If you are not using our demo project and are still experiencing the issue adding implementation 'com.google.android.gms:play-services-tasks:17.1.0' to your application's build.gradle file may help.

AppLovin / AppLovin-MAX-SDK-Android