Facebook Native ad icon is missing

[ihassanali259]

The Facebook native ad icon is missing in every ad(Bidding integeration). I have tried different layouts and different ids but the native ad icon is not showing.

[maxakash]

@ihassanali259 While integration facebook native ads and testing it, I am getting 204 code in mediation debugger. Did you get it too?

[ihassanali259]

Yes ,Facebook native and banner ads do not show in test mode.Only the interstitial ads show in the test mode.

[pkariuki]

Same issue heare, Native Facebook icon image does not show (also admob in some cases). Also Advertiser text does not show at all except in applovin test ad.

[maxakash]

Are you talking about live ads or test ads?

On Mon, 17 Jan 2022 at 1:07 PM Pkariuki @.***> wrote:

Same issue heare, Native Facebook icon image does not show (also admob in some cases). Also Advertiser text does not show at all except in applovin test ad.

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[ihassanali259]

Live ads.

[ihassanali259]

You can check the sample live ad here. It's missing the icon. All other assets are complete except this.

[maxakash]

I think this is violation of FAN policy.

I am using manual layout for my native ads but my update is still pending. Will check whether the icon show up or not.

On Mon, 17 Jan 2022 at 1:11 PM Ali Hassan @.***> wrote:

[image: IMG_20220117_123958] https://user-images.githubusercontent.com/43772154/149727431-8089ac95-861e-434e-9648-c39bdb4f8856.jpg You can check the sample live ad here. It's missing the icon. All other assets are complete except this.

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[pkariuki]

Are you talking about live ads or test ads? … On Mon, 17 Jan 2022 at 1:07 PM Pkariuki @.> wrote: Same issue heare, Native Facebook icon image does not show (also admob in some cases). Also Advertiser text does not show at all except in applovin test ad. — Reply to this email directly, view it on GitHub <#90 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEEZXYHN7V3XXEOZLYTP4QTUWPBJ3ANCNFSM5MATTNJA . You are receiving this because you commented.Message ID: @.>

Both test and Live ads. In fact i have to enable test ad from Facebook side since the max test ads returns 204

[ihassanali259]

Yes it is. These are required resources in FAN.

[thomasmso]

Hey yall - just pushed out Facebook adapter v6.8.0.4. Should fix the issue.

[pkariuki]

@thomasmso I updated to Facebook adapter v6.8.0.4 but the issue persists.

[maxakash]

@thomasmso I updated it too to v6.8.0.4, can't load Facebook test ads even through the debugger. Also getting 0% fill rate from Facebook and other networks.

[chauduyphanvu]

@pkariuki - thanks for the update. Taking a look at the issue now. @maxakash - this is a separate topic that is in the works. We'll update this thread once it's supported.

[chauduyphanvu]

Regarding the Facebook native ad icon missing issue, a fix has been deployed in v6.8.0.5 of the adapters. Check it out and let us know if you continue seeing the issue!

@maxakash, since your issue is a bit different from this thread, feel free to open a separate report and we can continue the discussion there. Thanks!