AppLovin / AppLovin-MAX-SDK-iOS

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Clarification about the request and response count for the Applovin #375

Open jesphinpt opened 2 weeks ago

jesphinpt commented 2 weeks ago

MAX SDK Version

12.6

Device/Platform Info

iOS

Current Behavior

How the request and response will be calculated from the applovin dashboard.

I have a time based frequency capping. In this case the request and response count is higher. How to restrict this to a reasonable count.

Expected Behavior

How to restrict the applovin requests and response if the response is no fill.

How to Reproduce

Add the applovin ads and test the apps

Reproducible in the demo app?

Yes

Additional Info

No response

applovinAsh commented 2 weeks ago

@jesphinpt—Our frequency capping logic happens in the ad request, so we cannot restrict this to a reasonable count as your application is making requests. If you want accurate numbers in the dashboard, you should only request an ad when you are ready to show the ad to a user.

jesphinpt commented 1 week ago

If I request the ad instantly before showing the ad in a specific event, it is not providing the ad response from the applovin

jesphinpt commented 1 week ago

@applovinAsh If I modify the code to request the ad at the time or at the specific user activity, it not showing the ads as expected.

applovinAsh commented 1 week ago

@jesphinpt— To reduce the number of reported requests in the dashboard, your integration would need to be something like this: The first ad request should be made after initializing the SDK. For all future ad requests, only call loadAd() when an ad is either hidden (onAdHidden()) or fails to display (onAdDisplayFailed()). If you notice too many ad requests being made, you can add a timer. Start the timer when you call loadAd(), and wait for it to complete before making the next request.

jesphinpt commented 1 week ago

@applovinAsh The ad view rate in my apps is currently quite low. Could you provide some insights on how I can improve this?

applovinAsh commented 1 week ago

Can you provide which application this is happening for and the link to the report you are looking at?

jesphinpt commented 1 week ago

For interstitial ads i am getting the adview rate as 28% and for appopen ads getting 60%.

@applovinAsh Do you available for any short call. So that I can show you the report. If so provide me any meet link and the timings.

applovinAsh commented 1 week ago

We do not have resources available to get on a call. If you need help with your application's performance, please open a support ticket here: https://support.applovin.com/hc/en-us/requests/new.

jesphinpt commented 1 week ago

Okay @applovinAsh