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AppLovin / AppLovin-MAX-Unity-Plugin

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White screen after watching video (UnityADS adapter) #29

Closed N0lex closed 4 years ago

N0lex commented 4 years ago

Hi!

Steps to Reproduce:

  1. Launch the application.
  2. Watch rewarded or interstitial video from UnityADS.
  3. Watch rewarded or interstitial video from UnityADS (again).

Result: A white screen appears after the second and further impressions of UnityADS ads Impossible to continue the game. Need a restart.

Logs:

  May 28 14:55:57 HC-iPhone-6 xxxx[264] <Warning>: [AppLovin MAX] Invoking event: System.Action`1[System.String]. Param: xxxxxxxxxxxxxxxxx
    MaxSdkCallbacks:InvokeEvent(Action`1, T)
    MaxSdkCallbacks:ForwardEvent(String)

    (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
  May 28 14:55:57 HC-iPhone-6 xxxx[264] <Warning>: I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Unity Ads event: sending start event to https://publisher-event.unityads.unity3d.com/events/v2/video/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
  May 28 14:56:03 HC-iPhone-6 xxxx[264] <Warning>: I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Requesting ad plan from https://auction.unityads.unity3d.com/v6/games/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
  May 28 14:56:05 HC-iPhone-6 xxxx[264] <Warning>: I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Unity Ads event: sending first_quartile event to https://publisher-event.unityads.unity3d.com/events/v2/video/first_quartile/xxxxxxxxxxxxxxxxxxxxxx
  May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 1   0x18690e5cc <redacted>
 May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 2   0x18690e50c <redacted>
  May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 3   0x182a59794 <redacted>
 May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 4   0x182a59438 <redacted>
  May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 5   0x182a56b4c <redacted>
  May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 6   0x182980c50 CFRunLoopRunSpecific
 May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 7   0x183390cfc <redacted>
  May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 8   0x1833e6030 <redacted>
  May 28 14:56:07 HC-iPhone-6 com.apple.WebKit.WebContent[277] <Notice>: 9

Similar problem: https://forum.unity.com/threads/white-screen-when-showing-ads-on-ios.491693/

Please fix!

thomasmso commented 4 years ago

Hi @N0lex, we have no control over how UnityAds shows their ads - do you mind bringing up the issue to them?

N0lex commented 4 years ago

@thomasmso Sorry, but I downloaded your SDK (AppLovin MAX) and it uses this adapter. In my opinion, you should provide a working system and help solve such problems.

N0lex commented 4 years ago

@thomasmso Yes. Reported.