AppLovin / AppLovin-MAX-Unity-Plugin

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SIGABRT crash on Android Devices after showing rewarded ad #303

Open iremguner opened 1 year ago

iremguner commented 1 year ago

MAX Plugin Version

5.11.3

Unity Version

2021.3.2f1

Device/Platform Info

Android platforms

Current Behavior

We have a lot of SIGABRT crash reported in theFirebase Crashlytics Reports. In our unity project, currently we have only rewarded ads. Logs show that crash happens after a rewarded ad watch event and the last event is "screen_view" from the UnityPlayerActivity. This crash doesn't happen everytime ad watching, however in the last 90 days "This issue has 509 crash events affecting 234 users" reported in the crashlytics dashboard. There is no specific android system or device model to produce this issue. Also there isn't any spesific ad network that we observe at the crash logs.

Expected Behavior

No response

How to Reproduce

This the one of the behaviour of the crash:

68 | Sat Nov 11 2023 07:33:13 GMT+0300 (GMT+03:00) | level_start 69 | Sat Nov 11 2023 07:34:37 GMT+0300 (GMT+03:00) | rewarded_ad_requested 70 | Sat Nov 11 2023 07:34:37 GMT+0300 (GMT+03:00) | rewarded_ad_triggered 71 | Sat Nov 11 2023 07:34:37 GMT+0300 (GMT+03:00) | rewarded_ad_showed 72 | Sat Nov 11 2023 07:34:37 GMT+0300 (GMT+03:00) | screen_view 73 | Sat Nov 11 2023 07:34:37 GMT+0300 (GMT+03:00) | custom_ad_impression 74 | Sat Nov 11 2023 07:35:20 GMT+0300 (GMT+03:00) | screen_view 75 | Sat Nov 11 2023 07:35:21 GMT+0300 (GMT+03:00) | earn_virtual_currency 76 | Sat Nov 11 2023 07:35:21 GMT+0300 (GMT+03:00) | rewarded_ad_dismissed 77 | Sat Nov 11 2023 07:35:31 GMT+0300 (GMT+03:00) | level_end 78 | Sat Nov 11 2023 07:35:33 GMT+0300 (GMT+03:00) | rewarded_ad_requested 79 | Sat Nov 11 2023 07:35:34 GMT+0300 (GMT+03:00) | rewarded_ad_triggered 80 | Sat Nov 11 2023 07:35:34 GMT+0300 (GMT+03:00) | rewarded_ad_showed 81 | Sat Nov 11 2023 07:35:34 GMT+0300 (GMT+03:00) | screen_view 82 | Sat Nov 11 2023 07:35:34 GMT+0300 (GMT+03:00) | custom_ad_impression 83 | Sat Nov 11 2023 07:36:04 GMT+0300 (GMT+03:00) | screen_view

Also, these are the other sample log of the crash report events : stacktrace_1.txt

Additional Info

No response

Faimen commented 1 year ago

Same... at least a 3% crashes on androids 12 & 13

serzit commented 1 year ago

Exactly the same problem, please fix it ASAP. Main impact on Android 12 and 13 devices

AndreyZakharchenko-azur commented 1 year ago

Same here, even on 5.11.5. Here is our crash&anr rate after release the version with just Applovin&Adapters update. Android 10, 12, 13 image

github-actions[bot] commented 2 weeks ago

This issue is stale because it has been open for 30 days with no activity.