iOS13: NOT showing any ads.

[Deroido]

Greetings. I've already implemented AppLovin MAX on Android, everything works fine. It's time for iOS, and as for now not a single ad was shown.

Here are details: Unity 2019.3.14f1, Xcode 11.5 iPhone SE (iOS 13.4.1) using latest MAX with latest adapters (Applovin, Adcolony, Facebook, TapJoy, Inmobi, Admob, UnityADS)

it looks like ad successful loaded but never shown.

2020-07-17 13:26:37.128894+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.135839+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.141811+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.150617+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.153604+0700 namespace[17424:12103825] I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: mediation detection is:{"UnityEngine":true} 2020-07-17 13:26:37.156885+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.167583+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.174403+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.197019+0700 namespace[17424:12103825] I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Requesting configuration from https://publisher-config.unityads.unity3d.com/games/3487563/configuration?bundleId=com.namespace.game.free.namespace&encrypted=true&rooted=false&platform=ios&sdkVersion=3460&osVersion=13.4.1&deviceModel=iPhone8%2C4&language=en_RU&connectionType=wifi&screenHeight=568&screenWidth=320&test=false&analyticsSessionId=4686417068889972243&advertisingTrackingId=308254B9-CAA6-4327-8450-CBC9B41D1760&limitAdTracking=false&frameworkName=Unity&frameworkVersion=2019.3.14f1&adapterName=Packman&adapterVersion=3.4.2 2020-07-17 13:26:37.197886+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.198109+0700 namespace[17424:12103825] IOSNative::Native->Unity callback data: {"m_error":{"m_message":"","m_code":0}} 2020-07-17 13:26:37.427632+0700 namespace[17424:12103825] [ProcessSuspension] 0x1179d68b0 - ProcessAssertion::processAssertionWasInvalidated() 2020-07-17 13:26:37.427945+0700 namespace[17424:12103825] [ProcessSuspension] 0x1179d6910 - ProcessAssertion::processAssertionWasInvalidated() 2020-07-17 13:26:37.452204+0700 namespace[17424:12103825] [ProcessSuspension] 0x1179d6970 - ProcessAssertion::processAssertionWasInvalidated() 2020-07-17 13:26:37.452315+0700 namespace[17424:12103825] [ProcessSuspension] 0x1179d69d0 - ProcessAssertion::processAssertionWasInvalidated() 2020-07-17 13:26:37.511751+0700 namespace[17424:12103825] [ProcessSuspension] 0x1179d65e0 - ProcessAssertion::processAssertionWasInvalidated() 2020-07-17 13:26:37.578798+0700 namespace[17424:12103825] I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Received configuration for token eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhdWMiOjI1MywiYXpwIjoiZDY2NzFmOGItYzJiZC00ODJhLWJiMDktZWE2MWQxOTgyMjA2IiwiY3BpIjoxNDcsImNyZWF0ZWQiOjE1NTI1OTMyNjEwMDAsImV4cCI6MTU5NjE3Njc5NywiaWFwIjozMywiaWF0IjoxNTk0OTY3MTk3LCJpc3MiOiJhZHMtZ2FtZS1jb25maWd1cmF0aW9uLnVuaXR5YWRzLnVuaXR5M2QuY29tIiwibHR2Ijo5NCwicHJvIjozMSwic3ViIjoiTkV5cmdRT3FQK04wWHFNUjYwN2ludVZRM2REb29SbGZDQnZtay9FZHVYaC83MlFYTlE0akdQd0wvN0FNUmVOeVNMeWFJUT09IiwieHByIjoyNDF9.0Y5mE03OwuK-J17BY92n9tUYihTCqW1HywYO78FGMBU (A/B group 19) 2020-07-17 13:26:37.583347+0700 namespace[17424:12103825] [ProcessSuspension] 0x1179d4d50 - ProcessAssertion::processAssertionWasInvalidated() 2020-07-17 13:26:37.611469+0700 namespace[17424:12103825] LTE 2020-07-17 13:26:37.625618+0700 namespace[17424:12103825] LTE 2020-07-17 13:26:37.627568+0700 namespace[17424:12103825] LTE 2020-07-17 13:26:37.638242+0700 namespace[17424:12103825] I/UnityAds: +[USRVApiSdk WebViewExposed_logInfo:callback:] (line:67) :: Requesting ad plan from https://auction.unityads.unity3d.com/v6/games/3487563/requests?advertisingTrackingId=308254B9-CAA6-4327-8450-CBC9B41D1760&limitAdTracking=false&deviceModel=iPhone8%2C4&platform=ios&sdkVersion=3460&stores=apple&osVersion=13.4.1&screenScale=2&screenWidth=320&screenHeight=568&connectionType=wifi&networkType=13 2020-07-17 13:26:37.875094+0700 namespace[17424:12103825] -canOpenURL: failed for URL: "about:blank" - error: "This app is not allowed to query for scheme about" 2020-07-17 13:26:38.283982+0700 namespace[17424:12103825] To get test ads on this device, set: GADMobileAds.sharedInstance.requestConfiguration.testDeviceIdentifiers = @[ @"83d65ec28bb7f8c488abfe2d49194bd0" ]; 2020-07-17 13:26:39.417160+0700 namespace[17424:12103825] LTE [AppLovin MAX] Invoking event: System.Action1[System.String]. Param: 5aab027d2ff7609c MaxSdkCallbacks:InvokeEvent(Action1, T) MaxSdkCallbacks:ForwardEvent(String)

(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

AppLovin OnRewardedAdLoadedEvent 5aab027d2ff7609c System.Action`1:Invoke(T) MaxSdkCallbacks:ForwardEvent(String)

(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

2020-07-17 13:27:06.071603+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.WebContent: 113: Could not find specified service 2020-07-17 13:27:06.077121+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.Networking: 113: Could not find specified service 2020-07-17 13:27:07.305891+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.WebContent: 113: Could not find specified service 2020-07-17 13:27:07.307343+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.Networking: 113: Could not find specified service 2020-07-17 13:27:07.325402+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.WebContent: 113: Could not find specified service 2020-07-17 13:27:07.328028+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.Networking: 113: Could not find specified service 2020-07-17 13:27:07.388844+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.WebContent: 113: Could not find specified service 2020-07-17 13:27:07.390005+0700 namespace[17424:12103825] Could not signal service com.apple.WebKit.Networking: 113: Could not find specified service 2020-07-17 13:27:14.215962+0700 namespace[17424:12104281] [] tcp_input [C23.1:3] flags=[R.] seq=1636781501, ack=3462117648, win=461 state=CLOSED rcv_nxt=1636781477, snd_una=3462117647

2020-07-17 13:27:23.067086+0700 namespace[17424:12103825] [AppLovinSdk] DEBUG [MARewardedAd] Created new MARewardedAd (<MAFullscreenAdController: 0x283caa700>)

2020-07-17 13:27:42.878059+0700 namespace[17424:12104082] [] tcp_input [C15.1:3] flags=[R] seq=2802310388, ack=0, win=0 state=LAST_ACK rcv_nxt=2802310389, snd_una=2923390154
2020-07-17 13:27:42.882060+0700 namespace[17424:12104082] [] tcp_input [C15.1:3] flags=[R] seq=2802310388, ack=0, win=0 state=LAST_ACK rcv_nxt=2802310389, snd_una=2923390154
2020-07-17 13:27:42.886197+0700 namespace[17424:12104281] [] tcp_input [C15.1:3] flags=[R] seq=2802310389, ack=0, win=0 state=LAST_ACK rcv_nxt=2802310389, snd_una=2923390154
2020-07-17 13:27:42.888094+0700 namespace[17424:12104281] [] tcp_input [C15.1:3] flags=[R] seq=2802310389, ack=0, win=0 state=CLOSED rcv_nxt=2802310389, snd_una=2923390154
2020-07-17 13:27:47.802063+0700 namespace[17424:12104082] [] tcp_input [C33.1:3] flags=[R] seq=733807108, ack=0, win=0 state=LAST_ACK rcv_nxt=733807108, snd_una=414071709
2020-07-17 13:27:47.808377+0700 namespace[17424:12104082] [] tcp_input [C33.1:3] flags=[R] seq=733807108, ack=0, win=0 state=CLOSED rcv_nxt=733807108, snd_una=414071709
2020-07-17 13:27:47.816558+0700 namespace[17424:12104638] [] tcp_input [C33.1:3] flags=[R] seq=733807108, ack=0, win=0 state=CLOSED rcv_nxt=733807108, snd_una=414071709
2020-07-17 13:28:53.543252+0700 namespace[17424:12104082] [] tcp_input [C40.1:3] flags=[R] seq=3549595803, ack=0, win=0 state=LAST_ACK rcv_nxt=3549595804, snd_una=2257225396
2020-07-17 13:28:53.543977+0700 namespace[17424:12104082] [] tcp_input [C40.1:3] flags=[R] seq=3549595803, ack=0, win=0 state=LAST_ACK rcv_nxt=3549595804, snd_una=2257225396
2020-07-17 13:28:53.546489+0700 namespace[17424:12104082] [] tcp_input [C40.1:3] flags=[R] seq=3549595804, ack=0, win=0 state=LAST_ACK rcv_nxt=3549595804, snd_una=2257225396
2020-07-17 13:28:53.547465+0700 namespace[17424:12104082] [] tcp_input [C40.1:3] flags=[R] seq=3549595804, ack=0, win=0 state=CLOSED rcv_nxt=3549595804, snd_una=2257225396
2020-07-17 13:32:43.621245+0700 namespace[17424:12105138] [] tcp_input [C42.1:3] flags=[R] seq=1611248326, ack=0, win=0 state=LAST_ACK rcv_nxt=1611248327, snd_una=645224610
2020-07-17 13:32:43.630423+0700 namespace[17424:12104638] [] tcp_input [C42.1:3] flags=[R] seq=1611248326, ack=0, win=0 state=LAST_ACK rcv_nxt=1611248327, snd_una=645224610
2020-07-17 13:32:43.635392+0700 namespace[17424:12104638] [] tcp_input [C42.1:3] flags=[R] seq=1611248327, ack=0, win=0 state=LAST_ACK rcv_nxt=1611248327, snd_una=645224610
2020-07-17 13:32:43.637046+0700 namespace[17424:12104638] [] tcp_input [C42.1:3] flags=[R] seq=1611248327, ack=0, win=0 state=CLOSED rcv_nxt=1611248327, snd_una=645224610

this really doesn't look right

I'm not using this device in MAX Test Mode yet. Would Like to see any real ad 1st (not exact network).

So as far ad I can judge there's a problem with WebView and so UnityAds url looks like 'about:blank'. There are some guides in the internet corresponding to this problem, but they all require native code adaptation which is impossible with unity plugin.

Could you please help? I can share more info with real (not 'namespace') entries.

[Deroido]

here are more details. unmodified log, also with initialization

AppLovin ios details.txt

[Deroido]

here's full verbose log

ios max verbose log.txt

I repeat. I'm not using TEST mode yet. For now I can't share the build, but maybe this will be the case if we struggle to solve this.

[santoshbagadi]

@Deroido , In the logs I could see any calls our show methods. Could you double check that our ShowInterstitial is being called.

We would also strongly recommend testing with Test ads first, to ensure that the integration is working correctly and then move to live ads if you would like.

[Deroido]

I'm sorry. this was my mistake. I was checking rewarded ad availability by placement, and not adUnit ad it should be. Also the log still wasn't verbose. Now I can see ads. So lets forget about this.

But there are few things noticed. I'm not gonna create new thread yet.

With this (a little outdated) configuration everything works fine:

if I clock all UPDATE buttons Unity builds fine, but Xcode won't build with 1 unexpected error

please re-check that.

In some other configurations I could build but the app crashes right after MAX initialization: MAX CRASH.txt

As for now I'm gonna rollback some mediation versions and check stability with each one. We use Applovin, Adcolony, Facebook, TapJoy, Inmobi, Admob, UnityADS. I can confirm that it's not Applovin and not Admob. Others are questionable. Could you comment on that behavior? If I found exact module causing this I will post it there.

[Deroido]

It's unity ads causing crash on real device. Please check update from 3.4.6.0 to 3.4.6.2 Adcolony, Inmobi or TapJoy won't even let me build with unexpected failure. I don't have more time to check exact mediator causing this.

right now using this configuration which seems to work fine:

[thomasmso]

Hey @Deroido - you're right on that - we pushed out new adapters that fixes it, could you try again?

[Deroido]

Hey @Deroido - you're right on that - we pushed out new adapters that fixes it, could you try again?

with all the latest adapters this unknown error still persists.

I will try to remove adapters one by one

[Deroido]

this error was related to TapJoy Adapter.

previous version causes crashes in runtime *(on initialization) the latest version won't let me build in xcode.

[richashukla23]

@Deroido Good to know that you were able to narrow down on TapJoy Adapter.

Can you try the following:

1. Regarding the build issue with the latest version - can you please try Product > Clean Build Folder and try build again?
2. I would reiterate that we strongly recommend that you use test ads during this phase.

[thomasmso]

@Deroido - Do you have any updates on your issue?

[Deroido]

@Deroido - Do you have any updates on your issue?

Im sorry for long response. We've decided to exclude TapJoy from our iOS build. So no updates on that