SDK not working on the tvOS, even with the example project

[gurhub]

• [x] I have checked Braze's documentation and am still experiencing the issue.

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Describe your environment.

Info	Value
Platform Name	tvos
Platform Version	13.3.1
SDK Version	3.21.0
Integration Method	cocoapods
Xcode Version	Xcode 11.3.1
Repro rate	all the time (100%)

What did you do?

Integrate Braze through Cocoapods.

What did you expect to happen?

Braze SDK is integrated properly and creating sessions. And able to see ChangeUser method work.

What happened instead?

Braze SDK doesn't create any sessions for the test user. Unable to see anything with my userID on Dashboard even after hours.

Steps to reproduce

Example:

• Add pod 'Appboy-tvOS-SDK' to the Podspec file.
• Add [Appboy startWithApiKey:inApplication:withLaunchOptions:]; method in application:didFinishLaunchingWithOptions: method in AppDelegate.m.
• Add '[[Appboy sharedInstance] changeUser:@"123456"];' method when user logged in, at the 'SomeViewController.m'
• Run the app.
• Also, I downloaded the example tvOS application from 'https://github.com/Appboy/appboy-ios-sdk/tree/master/Example/tvOS_Stopwatch'
• Created a new API Key at the Dashboard
• Added new API Key in the example project
• Changed project's bundleIdentifier with mine to Run on the real device
• Run the app
• Only tried the ChangeUser button.

Code Snippet

No need the share code, cause I used the example project from 'https://github.com/Appboy/appboy-ios-sdk/tree/master/Example/tvOS_Stopwatch'

Project that demonstrates the issue

https://github.com/Appboy/appboy-ios-sdk/tree/master/Example/tvOS_Stopwatch

[Bucimis]

@gurhub did you specify your cluster per https://www.braze.com/docs/developer_guide/platform_integration_guides/ios/initial_sdk_setup/cocoapods/#step-5-specify-your-data-cluster? If you enable verbose logging (see https://www.braze.com/docs/developer_guide/platform_integration_guides/ios/initial_sdk_setup/optional_idfa_collection/#verbose-logging), you should be able to see requests flowing to the Braze backend with explanatory error messages when they don't succeed.

[gurhub]

Hi Bucimis,

Thank you for your help, specifying the data cluster fixed my issue. Now it works. Thank you very much for your help.

Best Regards