IAM is never shown when keyboard is presented - ABKDisplayInAppMessageLater is never shown

[danielCarlosCE]

• [√] I have checked Braze's documentation and am still experiencing the issue.

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IAMs are not shown when the keyboard is still presented. 20% of our uses are not getting IAM because of this problem.

We're now waiting for the keyboard and screen to be dismissed before sending the event to the SDK.

Here's your own log:

Initially setting in-app message display choice to ABKDisplayInAppMessageLater due to visible keyboard.
[ABKInAppMessageController handleExistingInAppMessagesInStackWithDelegate:] handleExistingInAppMessagesInStackWithDelegate:: ABKDisplayInAppMessageLater received. Returning in-app message to the stack.

Describe your environment.

Info	Value
Platform Name	iOS
Platform Version	13.3.1
SDK Version	3.24.1
Integration Method	cocoapods
Xcode Version	Xcode 11.5
Repro rate	all the time for our QA; 20% for our users

What did you do?

Set a campaign with triggers based on events. Send the event from the app through SDK.

What did you expect to happen?

Show the IAM from the campaign we set

What happened instead?

IAM didn't show

[hokstuff]

Hi @danielCarlosCE,

We explicitly do not display an IAM when the keyboard is presented on iOS because the rendering is undefined. To customize this behavior, please reference our docs here. Thanks!

[danielCarlosCE]

I would suggest adding this to your troubleshooting page and making sure your support is aware of it.

[hokstuff]

Yup, we already have an update ready to be deployed in our next update :)