Appboy / appboy-ios-sdk

Public repo for the Braze iOS SDK
https://www.braze.com
Other
165 stars 142 forks source link

Received 'BadDeviceToken' sending error to b047c809e82c709587ac346cdca4e9ae251fcd732426d6efdf31a407cbffe89a #271

Closed haitrieu223 closed 3 years ago

haitrieu223 commented 3 years ago

Hi there, I have configured push notification as per the documentation but when I test push notification with the api: { "external_user_ids":["testUser2"], "messages":{ "apple_push":{ "alert":"Test push" } } }

result: { "dispatch_id": "77e0a95312fd7156640e2c6261489303", "message": "success" }

but I check on the Message Activity Log page it says Received 'BadDeviceToken' sending error to b047c809e82c709587ac346cdca4e9ae251fcd732426d6efdf31a407cbffe89a

Describe your environment.

Info Value
Platform Name ios
Platform Version 13.0
SDK Version 3.31.1
Integration Method cocoapods
Xcode Version Xcode 12.2
Repro rate all the time (100%)

Please support me, it took me quite a long time with this problem. Hope to receive help from you

lowip commented 3 years ago

Hi @haitrieu223 ,

It sounds like your question is a better fit for our Support team. They will be able to work with your specific situation to answer any questions you have - please reach out to them at support@braze.com so they can assist you.

Thanks!