Closed kevinfarst-earnin closed 3 years ago
Hey @kevinfarst-earnin,
Can you try updating your Segment-Appboy
version to the most current version?
Can you also turn on verbose logging and send us the logs of an instance where you expect to see the event triggered and it's not triggering? If you're not comfortable posting them here, you can email them to support@braze.com.
Hi @kevinfarst-earnin, are you still experiencing this issue?
I'm closing out this issue due to inactivity. Feel free to reopen or contact our Support channels if you still have concerns. Thanks!
Report
We integrate the
Appboy-iOS-SDK
withSegment
using the Segment-Appboy Cocoapod, currently on version 3.5.0. We recently upgraded the SDK from version 3.29.1 to 4.0.2 without any other changes to either theSegment
orSegment-Appboy
Cocoapods. After the upgrade, thePush Notification Tapped
event triggered through theSegment
SDK began to plummet in app versions containing the 4.0.2 SDK version. After rolling back to version 3.29.1 of the SDK, thePush Notification Tapped
events recovered without any other changes to our application's configuration or modification of any other SDKs integrated within our app.Describe your environment.
What did you do?
Upgraded the SDK from version 3.29.1 to 4.0.2.
What did you expect to happen?
Segment's
Push Notification Tapped
event would continue to be logged as in previous versions.What happened instead?
The
Push Notification Tapped
event began to plummet in app versions containing the SDK update.Steps to reproduce
Example:
Add
pod 'Segment-Appboy'
version 3.5.0 to the Podspec file.Run
pod update Appboy-iOS-SDK
update the installed SDK version if latest version was not installed.Add the following configuration to the
application:didFinishLaunchingWithOptions:
method inAppDelegate.m
.[config use:[SEGAppboyIntegrationFactory instance]];
[SEGAnalytics setupWithConfiguration:config];