Braze Campaigns received on devices with Notifications turned OFF

[SarannyaSalim]

• [x] I have checked Braze's documentation and am still experiencing the issue.

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Describe your environment.

Info	Value
Platform Name	iOS
Platform Version	14.5
SDK Version	3.31.2
Integration Method	Cocoapods
Xcode Version	Xcode 12.5
Computer Processor	Intel-based
Repro rate	All the time (100%)

What did you do?

• Disabled notifications on device settings (iPhone XS)

What did you expect to happen?

• Braze campaign shouldn't be received

What happened instead?

• Braze campaigns are received

Steps to reproduce

• Integrate Braze into your app
• Create a campaign for your users for an app event on your app's Braze dashboard
• Disable notifications for your app in device settings
• Run the app

[Bucimis]

@SarannyaSalim hi, which types of campaigns were received with notifications turned off at the device level? iOS enforces these settings and there's no way around them, so we would expect push notifications to never display in that case unless iOS itself had a bug.

However, other types of Braze campaigns, such as in-app messages and Content Cards, are unaffected by push settings (generally speaking) and would show regardless of device push settings.

[SarannyaSalim]

Hey @Bucimis Thank you for answering. I was assuming the in-app messages are affected by the push settings. Thank you for clearing this. Great help!