search

AppsFlyerSDK / appsflyer-capacitor-plugin

AppsFlyer SDK plugin for Capacitor
MIT License
15 stars 26 forks source link

Unable to open ATT prompt screen #21

Closed smrgrg closed 2 years ago

smrgrg commented 2 years ago

Hi, I'm currently using appsflyer-capacitor-plugin:6.4.4 in an ionic angular app, but unable to open the ATT prompt.

I've implemented in this fashion as mentioned in the docs here.

Then, also added NSUserTrackingUsageDescription as mentioned here. I was unable to carry steps 2 and 3 because it's related to native code change, which is probably handled by the sdk.

However, I've tried many times but could not open the ATT prompt.

pazlavi commented 2 years ago

Hi @smrgrg, Thank you for reaching out to us.

Did you follow this guide? Showing the ATT prompt is not part of AppsFlyer SDK. If any further assistance is required here, we would kindly ask you to submit a support ticket to support@appsflyer.com. When submitting the ticket, please specify your AppsFlyer sign-up (account) email, app ID, reproduction steps, code snippets, logs, the links you used, and any additional relevant information.

smrgrg commented 2 years ago

Thanks @pazlavi After I installed the third party plugin as mentioned in the doc, I was able to open the ATT prompt.