Error: com.appsflyer.sdk.network after React Native upgrade

[pabloearg]

Hi Team,

Production version -> "react-native-appsflyer": "6.2.42" SO: iOS

After our latest release, in which we updated the react native version of the app from 0.63.4 to 0.65.1. We are getting a lot of network errors (com.appsflyer.sdk.network) on Sentry, that are not even being grouped.

Is there a way to fix this?

[github-actions[bot]]

👋 Hi @pabloearg and Thank you for reaching out to us. In order for us to provide optimal support, please submit a ticket to our support team at support@appsflyer.com. When submitting the ticket, please specify:

• ✅ your AppsFlyer sign-up (account) email
• ✅ app ID
• ✅ production steps
• ✅ logs
• ✅ code snippets
• ✅ and any additional relevant information.

[DimGun]

Have the same issue, also caught by Sentry. I've just sent requested information to the support@appsflyer.com. react-native: 0.64.2 react-native-appsflyer: 6.4.0

The questions are: What does this exception mean? Is it just that event could not be sent right now and it will be sent on the next occasion? Should we care?

[af-fess]

Possible duplicate of https://github.com/AppsFlyerSDK/appsflyer-react-native-plugin/issues/329

[roryf]

Experiencing the same issue, after installing appsflyer

"react-native": "0.66.1",
    "react-native-appsflyer": "^6.5.21",

I don't think this is a duplicate of #329 which is asking what the cause of the error is, I think the issue here is the noise it creates in Sentry. Yes we can ignore it, but should the library be causing exceptions for transient network errors?

[LydGol90]

Hi. We have also been battling with this issue, however I realised that for us it was due to our segment integration set up pointing to an apple app id for an app that no longer existed. (I had created it purely for debug testing). I have noticed that it can take some time after setting up a new app in appsflyer before it becomes "available" to the SDK and so was also seeing it in these cases. I've not confirmed but it may also happen if integration is turned off in Segment. Just posting this here in case this helps anyone else.

[arthurgeron-work]

This same issue started happening to my project after I upgraded it to RN 0.71

[beqramo]

I have this issue for a centuries, I didn't find any solution for this

[OHHAKO]

same issue. 2 weeks ago network error started.

"react-native": "0.69.4",
react-native-appsflyer": "^6.9.2",

[renanbronchart]

The same, no fix on this issue, can we reopened this issue @af-fess ?

[amit-kremer93]

@renanbronchart this issue happens randomly on AppsFlyer calls or on a specific calls? (logEvent, start, etc.) and do you know if it happens more on a specific device?

[bufgix]

@renanbronchart this issue happens randomly on AppsFlyer calls or on a specific calls? (logEvent, start, etc.) and do you know if it happens more on a specific device?

im getting same error when logEvent calls. My app running on IPhone 7 and IPhone 14 plus.

  AppsflyerModule.logEvent(ANALYTICS_EVENTS.appsflyer.firstOpen, {}).catch(
    e => {
      console.log(e);
    },
  );

[Error: com.appsflyer.sdk.network]

appsflayer version

    "react-native": "0.71.8",
    "react-native-appsflyer": "^6.10.3",

[renanbronchart]

@renanbronchart this issue happens randomly on AppsFlyer calls or on a specific calls? (logEvent, start, etc.) and do you know if it happens more on a specific device?

Thanks for reply @amit-kremer93 .

Please @af-fess , can you re-open this issue, it is not duplicate and it's not a problem with DNS or AdBlocker. It's a problem linked with the react-native update to 0.71.

OS: Only iOS VersionOS : From 15 to 16 React-native version : Error appear after upgrading to 0.71

Here the public link of my sentry error: https://toasty-hr.sentry.io/share/issue/9a24482a2f0042f2b1eefb7515a723c8/

[dannyhw]

also getting this as soon as we include the apps flyer plugin

heres a patch I used on @segment/analytics-react-native-plugin-appsflyer to stop the warnings but not sure if theres some underlying problem

1. removes isString method that isn't exported by the segment package
2. catches the promise error whenever it tries to log an event and fails

diff --git a/src/methods/track.ts b/src/methods/track.ts
index 2dcb88d63bf1626800eadcf58c3e6c1dbd2e4b83..06dc2c7af43f3783dcf24b068eeba995a701747f 100644
--- a/src/methods/track.ts
+++ b/src/methods/track.ts
@@ -26,9 +26,9 @@ export default async (event: TrackEventType) => {
       ...otherProperties,
       af_revenue: revenue,
       af_currency: currency,
-    });
+    }).catch(e => console.log("segment appsflyer plugin error", e));
   } else {
-    await appsFlyer.logEvent(event.event, properties);
+    await appsFlyer.logEvent(event.event, properties).catch(e => console.log("segment appsflyer plugin error", e));
   }
 };

@@ -54,7 +54,7 @@ const extractCurrency = (
   defaultCurrency: string
 ): string => {
   const value = properties[key];
-  if (isString(value)) {
+  if (typeof value === "string") {
     return value;
   }
   return defaultCurrency;

[ahtokca]

same here

react-native 0.72.4 react-native-appsflyer ^6.12.2

is there a solution? why the ticket is closed?

[mohanramCypherD]

Hey team, facing the same issue. There is no proposed solution for this issue provided in this thread. Any updates on fixing this ?

[pooja-turnip]

@ge-af : We have been facing the same issue. Native apps both on android and ios. We have raised the issue with appsflyer support team but there is no resolution. Was a solution found for this issue?