If batch is associated to a customer then we should auto select on delivery.
We did a return on SOH00000028 and when trying to reship item it selected batch: L0412190002 which comes from Purhcase order: POH0000022 which is linked to a different customer.
I think we should get a message that says no batch avaible to autoselect, either purchase or pick a specific lot, then use can pick accordingly from the batch popup screen which can allow users to select from another linked customer batch with warning not error message. We usually dont allow this cause it can cause issues with vendors but if we need to sort out the customer and then replace is a possible senario. Could we add some kind of record of this type of transaction and then users can have at least a list they need to check and make sure is completed.
Hi Team,
If batch is associated to a customer then we should auto select on delivery.
We did a return on SOH00000028 and when trying to reship item it selected batch: L0412190002 which comes from Purhcase order: POH0000022 which is linked to a different customer.
I think we should get a message that says no batch avaible to autoselect, either purchase or pick a specific lot, then use can pick accordingly from the batch popup screen which can allow users to select from another linked customer batch with warning not error message. We usually dont allow this cause it can cause issues with vendors but if we need to sort out the customer and then replace is a possible senario. Could we add some kind of record of this type of transaction and then users can have at least a list they need to check and make sure is completed.
Will discuss further on next update session.
kind regards