search

ArcadiaPower / arc-quickstart

A sample app and accompanying walkthrough for the Arc APIs
7 stars 5 forks source link

JCP&L - Creds work online, but not in utility connect #8

Closed abeniwal closed 2 years ago

abeniwal commented 2 years ago

I got my brother’s JCP&L creds (since I’m ConEd) and confirmed they work online, but getting invalid credentials error in utility connect


[0]   type: 'utility_credential_rejected',
[0]   created_at: '2021-09-29T13:19:39.995-04:00',
[0]   data: {
[0]     id: 1826,
[0]     username: 'REDACTED',
[0]     created_at: '2021-09-29T13:18:35.567-04:00',
[0]     updated_at: '2021-09-29T13:19:38.677-04:00',
[0]     utility_name: 'JCP&L',
[0]     client_user_id: '90666',
[0]     verification_status: 'incorrect',
[0]     verification_updated_at: '2021-09-29T13:19:38.675-04:00',
[0]     accounts_load_in_progress: false
[0]   }
[0] }```
jakedouglas commented 2 years ago

image

johnnyman727 commented 2 years ago

Moved to a triaged Jira ticket: https://arcadiapower.atlassian.net/browse/UD-2100