search

Arcadier / Developer-Community-Support

:revolving_hearts: Share new ideas with us and report bugs/problems here
4 stars 1 forks source link

Custom method payment doesn't show #35

Open lipemiranda159 opened 2 years ago

lipemiranda159 commented 2 years ago

Describe the bug Create a new custom payment method but it doesn't show on marketplace

To Reproduce Steps to reproduce the behavior:

Go to 'Settings' Click on 'General' Then click on 'Payment Methods' Create a new Payment method Access the marketplace Expected behavior Payment method have to be showed on marketplace

Screenshots Payment method image

Marketplace image

Error on console image

Desktop (please complete the following information):

OS: Windows Browser chrome Version: 95.0.4638.69 Additional context Link marketplace: https://lovehug.arcadier.io/

tanoojoy commented 2 years ago

Hello @lipemiranda159 I will be looking into this and replying to you today

Arcadier-Support commented 2 years ago

Hi lipemiranda159,

After doing our investigation, we did not manage to replicate this issue on some of the merchant's account on the marketplace. Please find screenshot attached of a merchant's account (google login: lovehugoficial@gmail.com) that shows the payment method, "cash", that you have configured on the checkout portal.

In order to find the root issue, can you provide us with more information such as 1) the item/service that you have added 2) with the merchant/buyer account that is having the issue

Lovehug arcadier io