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Archtica / RADii

Repository for RADii releases
https://radii.info
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Grashopper no connection Bug #100

Closed gesievi closed 3 months ago

gesievi commented 9 months ago

photo_2024-03-06_09-19-36

Windows 11 No connection with the server could be made under no condition.

I tried a fresh reinstall of the plugin to no avail. Could this be a firewall issue ?

Archtica commented 9 months ago

Is this a common thing or in a single case? There should not be an issue with Windows 11. If you encounter this, the best is to drag down a new connect component and sipose the old. Maybe the retry button needs to be rechecked. Firewall could ne an issue, but I've never encountered that....

Archtica commented 9 months ago

Ok, I'm also getting it here... That is odd. It seems the server is down and I did not do any changes. I am investigating.

gesievi commented 9 months ago

Glad you can reproduce this one as it was more severe than the other.

Archtica commented 9 months ago

And now it works...

Archtica commented 9 months ago

Can you please check again. Maybe there is too much traffic at the place where I run it.

gesievi commented 9 months ago

I will try to get into contact with the student that had the issue.

Von: Thomas Lee @.> Gesendet: Mittwoch, 6. März 2024 14:44 An: Archtica/RADii @.> Cc: Siévi Gereon @.>; Author @.> Betreff: Re: [Archtica/RADii] Grashopper no connection Bug (Issue #100)

Can you please check again. Maybe there is too much traffic at the place where I run it.

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Archtica commented 9 months ago

Everything is working here again it was only once. Yesterday I had huge issues with emails also, so something is maybe wrong at the server hosting I'm using. I did not do any changes myself, so it is not something I have introduced.

Archtica commented 9 months ago

The same issue should also be with the viewers. The make the same connection to the service at the connect component.

gesievi commented 9 months ago

Ist weird because if it would be a hosting issue, then all students should have experienced this issue, but that is not the case, just one of them.

gesievi commented 9 months ago

I will try to talk to them personally and get back to you on monday about the issue.

Archtica commented 9 months ago

Yes that is weird... And I just had it here once. Yesterday Facebook, Messenger and Instagram were down and now RADii. It's happening to all the big once!! ;-) Joke a side I think it is a one time only incident. The code on the servers has not changed for ages, but if she for some reason weren't able to query the RADii service because of her connection, the service being down momentarily, that is the message you get. The best thing is do dispose the connect component and try later, maybe even restart Rhino to get the plugin to load fresh.

gesievi commented 9 months ago

ahhahahahahhahahhahahahah Could be, the confusing part is, that she had the issue in a room full of people for whom it was working. I tried opening and closing Rhino, when i reinstalled her Plugin. I did not go for a full restart of her device tho.

Maybe she has a connection problem on her device, the longer i think about it.

Archtica commented 9 months ago

Was it resolved or did she have to give up? Was she able to connect before or never?

gesievi commented 9 months ago

it was not resolved and she said she always has this issue, its persistent ever since she tried raddi for the first time. Originally she had a version from food 4 Rhino. Since i was not sure how often you update it there i went with the radii version from your website, without success.

Archtica commented 9 months ago

She could try turning off the firewall for a few minutes. It contacts the internet on the same port as a browser, so if she can browse the internet there should not be an issue. Maybe she has some obscure setting set in windows for grasshopper specifically. Is she on the latest Rhino 7?

Archtica commented 6 months ago

Hi G, was this ever solved? I have another one experiencing this with the viewer.

gesievi commented 3 months ago

to be honnest i dont know if this was resolved, i would close the issue for the moment since it has not happened again.